Unfortunately, I havesome problemswithmy machine-a mistake that has been onthe machine-maybe a fewmonths -I do not knowwithcertainty.Everytime I makea folder-and puts a lot of content- such as videofiles - and thenopening the folder it giventhis error:AppName:explorer.exeAppVer:6.0.2900.5512ModName:ntdll.dllModVer:5.1.2600.5755Offset:00010ef4Something similar happenswhenI open C:\- for example, butnot if I openthe folderdocuments.I've installed - and constantly updatedvirusprotection- and I've run Malwarebytes program entirely ineffectual-as well asan onlinescannerfrom a reputable company- with no result.What the heck is wrong?Iwould very reluctantlyhad toreinstall the machine.I have constantant ivirus softwareon a machine-I have runMalware,Spybotand SUPERAntiSpyware.RegardsAllan, Denmark

Hi Allan, - Have you re-installed the Operating system and still facing this issue? - Does this error occur only with folders containing video files? Try placing you system in Clean boot state to check if any application is causing this issue: Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program. Here’s the article you may refer to for steps with reference to the same. Use this link if you are using Windows XP:How to configure Windows XP to start in a "clean boot" stateNote: After troubleshooting, make sure to put the computer to start as usual as mentioned here:To configure Windows to use a Normal startup stateAfter you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally. a. Click Start, and then click Run.b. Type msconfig, and then click OK. The System Configuration Utility dialog box is displayed.c. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.d. When you are prompted, click Restart to restart the computer.Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.

AllanWhen did the problem start?What programmes did you install in the period leading up to when it started?Does the problem occur during the boot process or later?How often is the problem occurring?What are you usually doing when the problem occurs?Does the problem occur in safe mode?http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htmHope this helps, Gerry Cornell

If you can make it happen almost anytime you want (reproduce it), then you can figure it out and do something about it.Then when you make an adjustment, if it doesn't break anymore, you will know you have fixed it.When Windows Explorer (not Internet Explorer) is misbehaving, I would start to suspect third party explorer extension add-ons. That would be any explorer extensions that do not belong to Microsoft. Explorer extensions can be added sometimes without your knowledge by programs you have installed.You can download ShellExView from here to see which ones you have loaded:http://www.nirsoft.net/utils/shexview.htmlShellExView doesn't install anything on your computer, it just runs and displays.When you launch it, the non Microsoft extensions will be in light pink, but on some systems that is a hard color to see, so click View, Choose Columns and move the Microsoft column closer to the top so you can see it on your screen without having to scroll left and right.Next, click the column header for Microsoft to sort the display (by clicking the Microsoft column) so all the "No"s are at the top and easy to see.The "No"s would be things you have added (non Microsoft) and are what you need to be suspecting.I am not a trial and error advocate, but I can't think of another way to do this...Right click and disable the non Microsoft extensions one at a time keeping a list so you can enable them again later if desired. The result of the change is immediate and no reboot is required. Test your failure condition.If you recognize any extensions that may have been added or downloaded recently, start with those.Disabling an extension does not uninstall the extension - it is just disabled.You can also disable all the non Microsoft extensions, reboot and enable them one at a time until you find the one that generates the condition.The hope is that you will find the one Extension that causes the error and then you can figure out what to do about it - usually get an update from the maker of the extension from their WWW page.I don't have your issue but I can when you disable/enable the extensions, the Extension is immediately disabled, so disabling one does not seem to require a reboot but if you find the problem, I would reboot and retest anyway to really be sure.If you post up a list of your non Microsoft extensions, maybe someone will recognize it as a potential problem.Since my XP installation is 7 years old without a reinstall, repair or restore point, I have seen many shell extensions come and go.If you find the extension that is the problem, please let us know what it is so I can add it to my list. Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!