FIM 2010 R2 - Access denied issue

I am trying to install and configure FIM 2012 R2 in a newly created domain. My servers are all Windows 2012 standard.

All portals (i.e. reset password, registration, etc.) have been successfully installed. However, when trying to register or reset my password, I get the following error:

I have followed the steps at http://technet.microsoft.com/en-us/library/hh332707%28v=ws.10%29
 
And then installed FIM using http://technet.microsoft.com/en-us/library/hh332711%28v=ws.10%29.aspx

Any ideas why?

August 16th, 2013 1:47am

If the error message is not masking another problem (which is possible), then my first thought was ObjectSID was probably missing for your user in the FIM Service.  As Soren Granfeldt and Jorge de Almeida Pinto explain in various several posts on this forum about your the requestors identity was not found exception:

Make sure that the account that you're trying to access the FIM Portal/Service exists in the portal/service with has at least the following attributes:

  1. AccountName
  2. DomainName
  3. ObjectSID

and preferrably also DisplayName. If not, you're unable to access the portal. Be default only the account used to install FIM Service has access permissions to the portal/service.

If this is your problem then you need to look at your FIM Sync configuration between AD and FIM to make sure that sync and precedence rules are such that the above attributes are allowed to be imported from AD.  Follow the tips from Jorge and Markus on this page to test this theory.

Incidentally, please advise which of the various FIM server topology/configuration options you have used if further assistance is required.

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August 18th, 2013 7:37pm

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