FIM Synchronization Service hotfix was not successfuly installed

Hi everyone,

I'm experiencing troubles while trying to upgrade FIM Synchronization by installing hot fixes.

My current version is (4.1.3114.0) and I need to go up to new hotfix (4.1.3613.0).

While installing the file (FIMSyncService_x64_KB3011057), I am getting this message :

" Forefront Identity Manager Synchronization Service was not successfully installed. To install  Forefront Identity Manager Synchronization Service, run this wizard again."

When I run it again, I get the same message.

I will be grateful if someone can help.

Thanks in advance.

July 12th, 2015 5:23am

Hi,

Did you see anything in the event viewer?

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July 15th, 2015 9:29am

Hi Manuj,

Sorry for this delayed reply. Please find below what I get from Event Viewer :

" Product: Forefront Identity Manager Synchronization Service - Update 'FIM Synchronization Service Hotfix KB 2906832' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127 "

August 5th, 2015 10:25pm

Please run installer once again from command line with msiexec command to have installation log file. Probably you'd find what's wrong. The command is:

msiexec /i "MxServeInstaller.msi" /l*v "log.log"

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August 7th, 2015 2:30am

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