First I get message:Permission to this document is currently resticed. Microsoft offile must connect to https://licensing.drm.microsoft.com/licensing to verify your credentials and download your perssion. >> I click OKSecound I get message:You do not have credentials that allow you to open this document. You can request updated permission from (my hotmail account). Do you want to request updated permission?Everything I've attempted seems to fail at correcting this problem. I've checked the permission id my looking at the change user option and it is also my hotmail accountwith a notation (passport)????2 people need an answerI do too