So I'm trying to plug my iPod touch into my Dell inspiron 15 laptop (because my iPod isn't working and is telling me to connect to iTunes, but that's a separate issue). However, when I plug it in, I get a message saying: USB device not recognized, and when I look under device manager, it says: Unknown USB device (device descriptor request failed). I've googled the **** out of this, and tried updating the driver software, uninstalling the device (it just re installs itself with no improvement), I've tried all the USB ports on my laptop (there are 2 on the right and one on the left) but it's the same out com for all of them.
Under properties- device status it says:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed
Please help.
- Edited by ZigZag3143xMVP, Moderator 8 hours 13 minutes ago Removed profanity