Help: Blue Screen Reboot
All of a suddent my HP Laptop reboots when it is not in use: Here's the error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003CF5B60
BCP4: FFFFF80000B9C4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1My only thinking is a problem I experienced with errors on the driver for the Western Digital 1TB External MyBook.
March 1st, 2010 3:20am
Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?The following link has information on using Windows Live SkyDrive:http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
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March 1st, 2010 9:03am
Hello,I surmised that blue screen occur when the computer go into sleep mode or wake up from sleep mode.This behavior may occur if one of the following factors is true: 1. Certain device is not comaptible with the motherboard. 2. Display card issue. Disable sleep mode and see if the issue persists:1. Click start button, type in "power options" (without quote) and then press enter.2. In your current power plans, click "Change plan settings".3. In "Put the computer to sleep" section, set the value to "Nerver".
Thomas77
March 1st, 2010 12:08pm