Hi My current Serial key is locked, I have to call automated phone system every time , may I have a new serial key for my Windows 7 HomePremium Upgrade? I have an Asus G1S notebook. I bought the Windows 7 HomePremium at Costco, you can email me the new serial

Hi, The re-activation issue occurs because Windows 7 has been reinstalled. The first time you install Windows 7 on this computer and activate it, the Activation server will record some activation-specific information such as Machine ID, Product ID as well as the Product Key that was used to activate. After the reinstallation, while trying to activate via the Internet, the activation wizard will send the same information including the Machine ID, Product ID and Product Key we used to the Activation server for validation. The activation server will query the existing record. If it finds the Product Key has already been registered once, the activation will fail because the server will think this is a second installation which violates the EULA (End User License Agreement) of Windows 7. At this point, we need to re-activate the system via the Automatic Phone Activation System instead. If you wonder if the Product Key can be exchanged, please contact your local Microsoft Customer Service Center directly. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Lukasz, Click Start Type slui 4 in the search box Select the result in the programs Follow the instructions in the dialog boxes

Hi Thank you, I will call next time and ask for the manager, maybe they can unlock it for me. I haven't installed this on any other laptops or computers