Hotfix for KB3013769 & KB3000850

KB3000850(Nov'2014), KB3013769(Dec'2014), prnms003.inf and oem{num}.inf

Installing printer driver Microsoft enhanced Point and Print compatibility driver failed

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/installing-printer-driver-microsoft-enhanced-point/c5e1d33f-8c15-4f23-8bd3-a64360c33108

Hotfix for KB3013769 & KB3000850
Step by step (for x64)

1.Uninstall KB3013769, restart PC

2.Uninstall KB3014442 and KB3000850, restart PC

oem{num}.inf will removed

3.Re-install KB3000850 and KB3014442, restart PC

4.Open Command Prompt (cmd.exe) (Admin mode)

net stop Spooler

copy %windir%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.17415_none_2c0b97e88e705434\Amd64\PS5UI.DLL %windir%\System32\spool\drivers\x64\3\PS5UI.DLL

copy %windir%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.17415_none_2c0b97e88e705434\Amd64\PSCRIPT5.DLL %windir%\System32\spool\drivers\x64\3\PSCRIPT5.DLL

copy %windir%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.17415_none_2c0b97e88e705434\Amd64\UNIDRV.DLL %windir%\System32\spool\drivers\x64\3\UNIDRV.DLL

copy %windir%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.17415_none_2c0b97e88e705434\Amd64\UNIDRVUI.DLL %windir%\System32\spool\drivers\x64\3\UNIDRVUI.DLL

copy %windir%\WinSxS\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.17415_none_2c0b97e88e705434\Amd64\UNIRES.DLL %windir%\System32\spool\drivers\x64\3\UNIRES.DLL

net start Spooler

KB3000850 have bug don't update this 5 files.

5.Re-install KB3013769

6.Copy all text & save to XXXX.reg file, after double-click install it.

Copy all
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\PackageInstallation\Windows NT x86\DriverPackages\prnms003.inf_x86_2612b38ce6fb0ccb]
"DriverStorePath"="C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\prnms003.inf_x86_2612b38ce6fb0ccb\\prnms003.inf"
"CabPath"="C:\\WINDOWS\\system32\\spool\\DRIVERS\\W32X86\\PCC\\prnms003.inf_x86_2612b38ce6fb0ccb.cab"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\PackageInstallation\Windows x64\DriverPackages\prnms003.inf_amd64_2438fbe64075076f]
"DriverStorePath"="C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\prnms003.inf_amd64_2438fbe64075076f\\prnms003.inf"
"CabPath"="C:\\WINDOWS\\system32\\spool\\DRIVERS\\x64\\PCC\\prnms003.inf_amd64_2438fbe64075076f.cab"

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\PackageInstallation\Windows NT x86\DriverPackages\prnms003.inf_x86_48858e330b88a3d7]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\PackageInstallation\Windows x64\DriverPackages\prnms003.inf_amd64_864418199e8fa69d]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Microsoft enhanced Point and Print compatibility driver]
"InfPath"="C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\prnms003.inf_x86_2612b38ce6fb0ccb\\prnms003.inf"
"DriverVersion"="6.3.9600.17480"
"MinInboxDriverVerVersion"="6.3.9600.17480"

KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\Microsoft enhanced Point and Print compatibility driver]
"InfPath"="C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\prnms003.inf_amd64_2438fbe64075076f\\prnms003.inf"
"DriverVersion"="6.3.9600.17480"
"MinInboxDriverVerVersion"="6.3.9600.17480"


Copy all

KB3013769 have bug don't update [KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\.......\Microsoft enhanced Point and Print compatibility driver]

7.Open Command Prompt (cmd.exe) (Admin mode)

net stop Spooler

copy %windir%\WinSxS\amd64_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_4389c29fa7dabd7c\Amd64\PrintConfig.dll %windir%\System32\spool\drivers\x64\3\PrintConfig.dll

copy %windir%\WinSxS\amd64_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_4389c29fa7dabd7c\Amd64\unishare.gpd %windir%\System32\spool\drivers\x64\3\unishare.gpd

copy %windir%\WinSxS\amd64_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_4389c29fa7dabd7c\Amd64\unishare-pipelineconfig.xml %windir%\System32\spool\drivers\x64\3\unishare-pipelineconfig.xml

copy %windir%\WinSxS\x86_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_e76b271bef7d4c46\I386\PrintConfig.dll %windir%\System32\spool\drivers\W32X86\3\PrintConfig.dll

copy %windir%\WinSxS\x86_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_e76b271bef7d4c46\I386\nishare.gpd %windir%\System32\spool\drivers\W32X86\3\unishare.gpd

copy %windir%\WinSxS\x86_prnms003.inf_31bf3856ad364e35_6.3.9600.17480_none_e76b271bef7d4c46\I386\unishare-pipelineconfig.xml %windir%\System32\spool\drivers\W32X86\3\unishare-pipelineconfig.xml

net start Spooler

8.Restart PC

9.Thanks my Registry Hotfix, Windows will create "Microsoft enhanced Point and Print compatibility driver" New versions CAB

%windir%\System32\spool\drivers\W32X86\PCC\prnms003.inf_x86_2612b38ce6fb0ccb.cab
and
%windir%\System32\spool\drivers\x64\PCC\prnms003.inf_amd64_2438fbe64075076f.cab

  • Edited by OveDR Friday, January 16, 2015 7:40 AM
January 16th, 2015 7:30am

Hi OveDR,

In my environment, I install the update KB3013769, and there are some events appear in event viewer.

I would submit this feedback in internal channel.

Thanks for your feedback.

Free Windows Admin Tool Kit Click here and download it now
January 19th, 2015 10:12am

I believe I am having this issue too on my Surface Pro 3 running 8.1 Pro.

On every reboot, in event manager I get about 11 entries about "Microsoft enhanced Point and Print compatibility driver failed, error code 0xBC8, HRESULT 0x80070BC8. See the event user data for context information."

EventID: 215

and one entry "The print spooler failed to regenerate the printer driver information for driver Microsoft enhanced Point and Print compatibility driver for environment Windows NT x86. Win32 system error code 1633 (0x661).  This can occur after an operating system upgrade or because of data loss on the hard drive."

EventID: 370

I looked up these 2 and can't never find anything.  I even removed the printer drivers that was originally installed.  I was about to remove the x86 drivers for the Microsoft enhanced Point and Print, but I read there isn't a way to reinstall it if I needed to.

I was wondering if this "hot fix" will fix this problem?

January 28th, 2015 6:42pm

Is there a fix for this yet that doesn't require ALL that work???
Free Windows Admin Tool Kit Click here and download it now
April 20th, 2015 2:07am

THIS IS THE BUG !!!

http://d.haber3.com/gallery/5654/11.jpg

WHERE IS THE FIX ???


June 20th, 2015 6:17pm

KB3013769 and KB3000850 are optional, non-security updates (yes, even though they may be offered as an Important updates). Feel free to hide them & move on with your life.

   HOW TO Hide an Update or Restore a Hidden Update [good for Win8, too!]
     http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

Free Windows Admin Tool Kit Click here and download it now
June 21st, 2015 6:55pm

Updates KB3038701 and KB3034348 also have this BUG, they does not update registry values and files in %windir%\System32\spool\drivers\... folders.

Looks like somebody in Microsoft forget how to make patches. :(

Steps to reproduce:

1. Clean Windows 8.1 with Update 3 Installation

2. Install KB3038701 or KB3034348 or KB3013769

3. Reboot

4. Press "Win+R" and type "eventvwr" without quotes

5. Lets see eight or more "PrintService" RED STOP errors in Administrative Events

Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.

WTF ?


June 22nd, 2015 2:26am

KB3013769 and KB3000850 are optional, non-security updates (yes, even though they may be offered as an Important updates). Feel free to hide them & move on with your life.

KB3000850 is already integrated in Windows 8.1 Update 3 and this KB is also have this BUG, files in %windir%\System32\spool\drivers\... are older then files in WinSxS folder and their version numbers in registry are wrong!
Free Windows Admin Tool Kit Click here and download it now
June 22nd, 2015 2:36am

Updates KB3038701 and KB3034348 also have this BUG, they does not update registry values and files in %windir%\System32\spool\drivers\... folders.

Looks like somebody in Microsoft forget how to make patches. :(

Steps to reproduce:

1. Clean Windows 8.1 with Update 3 Installation

2. Install KB3038701 or KB3034348 or KB3013769

3. Reboot

4. Press "Win+R" and type "eventvwr" without quotes

5. Lets see eight or more "PrintService" RED STOP errors in Administrative Events

Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0xBC8, HRESULT 0x80070BC8.
Error Microsoft-Windows-PrintService 215 Installing a printer driver Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.

WTF ?


June 22nd, 2015 6:25am

KB3013769 and KB3000850 are optional, non-security updates (yes, even though they may be offered as an Important updates). Feel free to hide them & move on with your life.

KB3000850 is already integrated in Windows 8.1 Update 3 and can't be hidden!

Free Windows Admin Tool Kit Click here and download it now
June 22nd, 2015 6:35am

KB3000850 is "Windows 8.1 Update 3."

Let's summarize the facts:

KB3000850 (Windows 8.1 Update 3) have this BUG

KB3038701 have this BUG

KB3034348 have this BUG

KB3013769 have this BUG

Why the "Point and Print" feature is still broken ? Where is the FIX ?

June 23rd, 2015 12:13pm

Then the "solution" is "no solution" ?

https://social.technet.microsoft.com/Forums/forefront/en-US/1d563049-9cf4-4b2b-834c-a47eca0821d1/print-spooler-errors-in-event-log-win-8-hp-envy-5530-wont-print-out-of-queue?forum=w8itprogeneral

https://social.technet.microsoft.com/Forums/windowsserver/en-US/353b0d54-41ce-4811-a556-24a099ffbcd8/microsoft-enhanced-point-and-print-compatibility-driver-failed?forum=winserverprint


Free Windows Admin Tool Kit Click here and download it now
June 26th, 2015 7:24am

What's wrong with Microsoft ? Why still no official solution to this problem ?

Running the PowerShell cmdlet Add-PrinterDriver "Microsoft enhanced Point and Print compatibility driver" generates the same events.

http://i60.tinypic.com/qn42ky.png

July 3rd, 2015 2:19pm

What's wrong with Microsoft ? Why still no official solution to this problem ?

Running the PowerShell cmdlet Add-PrinterDriver "Microsoft enhanced Point and Print compatibility driver" generates the same events.

http://i60.tinypic.com/qn42ky.png

Free Windows Admin Tool Kit Click here and download it now
July 3rd, 2015 6:17pm

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