How Do I Setup Windows Remote Assistance in Window 7/2008 using Group Policy I have setup the ovious GPO Setings under Computer Config > Administrative Temples> System> Remote Assitance> Offer remote assitance Some how I feel the needs to be a firewall portion to this. Also Do i need to enable allow remote connections?

You will need to open up the firewall to allow remote from the internet, make sure passwords are very strong My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT Remote Assistance is available for a fee. I am best with C++ and I am learning C# using Visual Studio 2010 Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Hi, Thanks for posting in Microsoft TechNet Forum. You need enable Allow Remote Assistance connections to this computer. For firewall setting, please kindly refer to the following article: Allow Windows Remote Assistance to communicate through a firewall Hope it helps. Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

if you have a real router then foward the ports rdp 3389 both TCP and UDP I remind you that doing that will leave your server open to the internet and exposed to hackers galore. Use strong passwords My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT Remote Assistance is available for a fee. I am best with C++ and I am learning C# using Visual Studio 2010 Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Thanks for the post but I need the instructions for a GPO not local system

Nope you would never just open a port on your outbound firewall like that but thanks

What I'm Looking for is the exact GPO Settings that need to be set

Where is this setting in the GPO

Hi, To get more information about Group Policy, please kindly refer to the following articles: Remote Assistance and Resulting Internet Communication in Windows 7 and Windows Server 2008 R2 Regarding the firewall settings in Group Policy, please navigate to the following path: Computer Configuration/Administrative Templates/Network/Network Connections/Windows Firewall/Domain Profile You could configure the setting: Windows Firewall: Allow local program exceptions. For more information, please refer to the following article: IPsec and Windows Firewall Policy Deployment Step-by-Step Guide Hope it helps. Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, I just wanted to say Hi! Did the information provided solve your query? Please do not hesitate to let me know if you have any further concerns or questions regarding the issue. Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.