Twice recently when I connected my new Sony audio recorder to my PC via the USB cable, a box has popped up that says something like: "This is a hi-speed USB device. For faster performance, connect it to one of these available hi-speed USB ports. Then it shows a diagram. I though right-clicking on one of the other port symbols might give me a dialog box telling how to switch over. No such luck. Did a lot of other poking around and still can't figure out where XP lets me change to the higher speed USB ports. Help?2 people need an answerI do too

Messages of this sort in recent years have meant you are connecting a USB 2 device to a USB 1 port. However, you can now buy USB 3 devices so we need to establish what it is you have?http://en.wikipedia.org/wiki/Universal_Serial_BusHow old is the computer? What make and model? What version of windows?What is the Sony model?Are you connecting the the Sony Audio recorder into a USB of the computer or into a USB hub which then connects to a USB port of the computer? Some devices need direct connections to a port on the computer.Are you using the cable which came with the Audio recorder or a cable merely bought at the same time as you bought the Audio recorder? Cables can be USB 1 or USB 2 capable. You can tell which you have by looking at the connectors on each end of the cable.Something else to look at:http://www.usbman.com/Guides/checking_for_usb_2.htmWhat do you find? Hope this helps, Gerry Cornell

Maybe someday the XP forums "Ask a question " dialog will ask these questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided.Please provide additional information about your system:What is your system make and model?What is your XP Version and Service Pack?If you mean you are seeing this:This device can perform fasterThis USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port.For a list of available ports, click here.It is an informational message and not an error message.Open Device Manager, by clicking Start, Run and in the box enter:%SystemRoot%\system32\devmgmt.mscClick OK.Do you see any red Xs or yellow ?s in the list of devices and if so, in what sections?Now expand the Universal Serial Bus controllers section and look for the words:Enhanced Host ControllerHere is an example screen shot of what to look for in your Device Manager:http://img43.imageshack.us/img43/2466/devicemanagerenhanced.pngOn your system, do you see the word Enhanced in any sections under the Universal Serial Bus controllers section?If you would like another set of eyeballs on your system information, do this:Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.For USB port information, expand the Components section, click USB, click Edit, Select All, Copy and then past he information back here.There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

There are no red Xs or yellow ?s in the Device Manager.Here's the system info:OS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Manufacturer INTEL_System Model D865GBF_System Type X86-based PCProcessor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 MhzBIOS Version/Date Intel Corp. BF86510A.86A.0069.P21.0409290100, 9/29/2004SMBIOS Version 2.3Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"Time Zone Central Standard TimeTotal Physical Memory 3,072.00 MBAvailable Physical Memory 1.69 GBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 6.74 GBPage File C:\pagefile.sysYes, I'm plugging the USB cable directly into the computer, and it is the cable that came with the Sony recorder. I do have an enhanced port, as shown below..Intel(R) 82801EB USB Universal Host Controller - 24D2 PCI\VEN_8086&DEV_24D2&SUBSYS_42468086&REV_02\3&267A616A&0&E8Intel(R) 82801EB USB Universal Host Controller - 24D4 PCI\VEN_8086&DEV_24D4&SUBSYS_42468086&REV_02\3&267A616A&0&E9Intel(R) 82801EB USB Universal Host Controller - 24D7 PCI\VEN_8086&DEV_24D7&SUBSYS_42468086&REV_02\3&267A616A&0&EAIntel(R) 82801EB USB Universal Host Controller - 24DE PCI\VEN_8086&DEV_24DE&SUBSYS_42468086&REV_02\3&267A616A&0&EBIntel(R) 82801EB USB2 Enhanced Host Controller - 24DD PCI\VEN_8086&DEV_24DD&SUBSYS_42468086&REV_02\3&267A616A&0&EFLogitech Driver Interface {C1FCC185-55B3-4E00-814B-C588A13525E1}\VID_046D&PID_C408&REV_1400&MOUFILT\7&3B92AD82&0&00Logitech Driver Interface {C1FCC185-55B3-4E00-814B-C588A13525E1}\VID_046D&PID_C408&REV_1400&HIDFILT\7&3B92AD82&0&00Logitech HID-compliant Marble Mouse HID\VID_046D&PID_C408\6&249DB32E&0&0000NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter USB\VID_0846&PID_4260\0026F2B066BESeagate FreeAgent Go USB Device USBSTOR\DISK&VEN_SEAGATE&PROD_FREEAGENT_GO&REV_0148\2GE7HL8P&0USB Human Interface Device USB\VID_046D&PID_C408\5&3774E5BA&0&1USB Mass Storage Device USB\VID_0BC2&PID_2120\2GE7HL8PUSB Root Hub USB\ROOT_HUB\4&D08F24A&0USB Root Hub USB\ROOT_HUB\4&1CA052AA&0USB Root Hub USB\ROOT_HUB\4&1A7DD7D&0USB Root Hub USB\ROOT_HUB\4&25279368&0USB Root Hub USB\ROOT_HUB20\4&F6CE322&0The only question remaining is, how do I direct the Sony recorder to the enhanced port? It seems to be defaulting to a slower port. Thanks for your help.

There are no red Xs or yellow ?s in the Device Manager.Here's the system info:OS Name Microsoft Windows XP ProfessionalVersion 5.1.2600 Service Pack 3 Build 2600OS Manufacturer Microsoft CorporationSystem Manufacturer INTEL_System Model D865GBF_System Type X86-based PCProcessor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 MhzBIOS Version/Date Intel Corp. BF86510A.86A.0069.P21.0409290100, 9/29/2004SMBIOS Version 2.3Windows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"Time Zone Central Standard TimeTotal Physical Memory 3,072.00 MBAvailable Physical Memory 1.69 GBTotal Virtual Memory 2.00 GBAvailable Virtual Memory 1.96 GBPage File Space 6.74 GBPage File C:\pagefile.sysYes, I'm plugging the USB cable directly into the computer, and it is the cable that came with the Sony recorder. I do have an enhanced port, as shown below..Intel(R) 82801EB USB Universal Host Controller - 24D2 PCI\VEN_8086&DEV_24D2&SUBSYS_42468086&REV_02\3&267A616A&0&E8Intel(R) 82801EB USB Universal Host Controller - 24D4 PCI\VEN_8086&DEV_24D4&SUBSYS_42468086&REV_02\3&267A616A&0&E9Intel(R) 82801EB USB Universal Host Controller - 24D7 PCI\VEN_8086&DEV_24D7&SUBSYS_42468086&REV_02\3&267A616A&0&EAIntel(R) 82801EB USB Universal Host Controller - 24DE PCI\VEN_8086&DEV_24DE&SUBSYS_42468086&REV_02\3&267A616A&0&EBIntel(R) 82801EB USB2 Enhanced Host Controller - 24DD PCI\VEN_8086&DEV_24DD&SUBSYS_42468086&REV_02\3&267A616A&0&EFLogitech Driver Interface {C1FCC185-55B3-4E00-814B-C588A13525E1}\VID_046D&PID_C408&REV_1400&MOUFILT\7&3B92AD82&0&00Logitech Driver Interface {C1FCC185-55B3-4E00-814B-C588A13525E1}\VID_046D&PID_C408&REV_1400&HIDFILT\7&3B92AD82&0&00Logitech HID-compliant Marble Mouse HID\VID_046D&PID_C408\6&249DB32E&0&0000NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter USB\VID_0846&PID_4260\0026F2B066BESeagate FreeAgent Go USB Device USBSTOR\DISK&VEN_SEAGATE&PROD_FREEAGENT_GO&REV_0148\2GE7HL8P&0USB Human Interface Device USB\VID_046D&PID_C408\5&3774E5BA&0&1USB Mass Storage Device USB\VID_0BC2&PID_2120\2GE7HL8PUSB Root Hub USB\ROOT_HUB\4&D08F24A&0USB Root Hub USB\ROOT_HUB\4&1CA052AA&0USB Root Hub USB\ROOT_HUB\4&1A7DD7D&0USB Root Hub USB\ROOT_HUB\4&25279368&0USB Root Hub USB\ROOT_HUB20\4&F6CE322&0The only question remaining is, how do I direct the Sony recorder to the enhanced port? It seems to be defaulting to a slower port. Thanks for your help.You can't change USB ports using software. They are what they are. If your computer has both USB 1.1 and USB 2.0, you have to figure out which physical ports are connected to the Enhanced controller.If you have a desktop/tower with both USB 2.0 and USB 1.1 ports, the USB 2.0 ports probably are the ones in the front of the case rather than on the back. What make and model computer do you have?

I have an Antec Sonata. It's a higher-end enclosure designed to be quiet. Two front USB ports and two back USB ports. I've been getting the message suggesting I use the high speed USB when I use the front ports, so I don't know what's going on. Maybe I just have to try all the ports until I don't get the message about the high speed option? Seems like a crude way to test. Wish I could find the owners manual from when I bought it six years ago.

I have an Antec Sonata. It's a higher-end enclosure designed to be quiet. Two front USB ports and two back USB ports. I've been getting the message suggesting I use the high speed USB when I use the front ports, so I don't know what's going on. Maybe I just have to try all the ports until I don't get the message about the high speed option? Seems like a crude way to test. Wish I could find the owners manual from when I bought it six years ago.Actually, you probably need to find your motherboard manual rather than the one for the case.Aside from looking at the motherboard with manual in hand, I don't know of any way other than trial and error to identify which USB ports are 2.0.

Here is the manual:http://www.intel.com/p/en_US/support/highlights/dsktpboards/d865gbfDo, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

So far we have you that have been getting a message "something like" and "the message" :)I posted up what the usual message indicating a driver update is needed - is this the message you see?This device can perform fasterThis USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port.For a list of available ports, click here.If you have the msinfo32 information, you can identify the motherboard, BIOS, etc. and then usually find the manual for the motherboard, so I believe the documenation for your Intel D865GBF is here:http://www.intel.com/p/en_US/support/highlights/dsktpboards/d865gbfIt says:The boards support up to eight USB 2.0 ports, supports UHCI and EHCI, and uses UHCI- and EHCI-compatible drivers.The ICH5 provides the USB controller for all ports. The port arrangement is as follows:• Two ports are implemented with stacked back panel connectors, adjacent to the PS/2 connectors• Two ports are implemented with stacked back panel connectors, adjacent to the audio connectors• Four ports are routed to two separate front panel USB connectors Looks like there are some updates to consider and a driver update utility to let you check your system for updates (It will not run on my system).Maybe one of the more hardware oriented folks can help you decide if you need that listed update that has the word USB in the description.You would have to look in Device Manager at your USB driver version and see if that one listed on the Intel page is appropriate for your system.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

Seems easier to turn of the notifications, in the actions center.

Seems easier to turn of the notifications, in the actions center.High speed anything will have a gold tint to them.