IE8 Loses Connection in New Tabs (but retains it in old ones)
Quite often I open a link in a new tab, or I open a new tab and use the address or search bar, and I get the "IE cannot display the web page" error. When this happens, if I open the link or type in my address/search in a tab that's already open, IE has no problem. "Diagnose Connection Problems" shows no errors; my Ethernet driver is up-to-date; I never have any problems accessing intranet locations; and my connection is constantly up (the latter point being most evident by the fact that I can always access whatever Internet resource I want in a tab that's already running, no matter what the new tab suggests about potentially having lost the Internet connection). Running IE7 through XP, on the same device I'm using now (Dell Latitude D830), with the same security software (Cisco Security Agent, Lumension Endpoint Security, Symantec Endpoint Protection), I never had this problem. Chrome never has this problem. (!) Turns out IE8 is attempting to write to REGISTRY/MACHINE/SYSTEM/ControlSet002/services and to REGISTRY/MACHINE/SYSTEM/ControlSet002/services/tcpip. CSA rightfully blocks this (if it's on; when I boot in Safe Mode and turn it off, I don't have this problem); however, no other IE8-on-W7 install does this in our infrastructure. Thoughts?
October 18th, 2010 3:28pm

Hi, thank you for posting here. Please try to do these steps: 1 Delete IE temporary files, history, cookies in internet options. 2 Click “Settings” on Internet option\general\tabs, restore defaults of Tabbed Browsing Settings. 3 Go to “Advanced” in Internet Option, click “restore advanced settings”. If the issues persists, please fix you IE 8, you can refer: 3 Easy Steps To Repair Internet Explorer 8 Also you can try to login with Clean Boot for test. There is a link about How to Fix ‘Open in New Tab/Window’ problem in IE8 may be helpful to you: http://webtrickz.com/how-to-fix-open-in-new-tabwindow-problem-in-ie8/ Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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October 21st, 2010 4:23am

Wasn't IE settings (I had already deleted all temp files/history/cookies/etc., disabled add-ons, restored default settings), wasn't any running services other than CSA (but CSA wasn't the problem, it was just blocking a bad registry access that IE is attemptiong). I re-registered all the DLL's in the webtrickz article, as well as running the registry file. Still no go. (although, ShDocVw.dll, browseui.dll, and mshtml.dll all gave me the error "The module X.dll was loaded but the DllRegistryServer entry-point was not found.") http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/323918fb-2b1d-42c8-87af-e218b9217da5 <--- same problem, no attempted solutions. Highly frustrating. I'm using Chrome now, thankfully the only thing it can't deal with (Sharepoint, ugh), is on our intranet so I can access that through IE8 with no problem.
October 21st, 2010 11:22am

Sorry for my late response, you problem is quite strange and I will escalate to Microsoft. Other higher support engineer will help you to solve the problem. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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October 26th, 2010 3:46pm

Hi Leo, any news on the escalation?
November 15th, 2010 3:31pm

Bump.
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December 16th, 2010 3:27pm

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