Since about last Thursday, I've been having problems with the online MSN games that have been featured. Bloody Bubble Town has me addicted.Anyhow, I'm having the same sort of issues with Win XP w/IE 7 - so I'm guessing it's not on my end.I'm getting a page that says "Internet Explorer Can't connect..." and I have the option to diagnose the connection problem. Clicking on the button does absolutely NOTHING. I've checked in Process Explorer - and nothing seems to be changing when I click the button. Anyone else see this happening?

Hi, From our side the website and the game run properly. Bubble Town - MSN Games - Free Online Games Whether you could not open the above page, or the issue occurs after you click the button Play Now. If the website can be opened, you may download the game and play it locally. I suggest that you temporary disable the anti-virus and firewall. If the issue persists, boot in Safe Mode with Networking and check if the website can be opened. If the issue also occurs in Safe Mode with Networking, I suspect that the root cause is in your Internet server. If you access Internet via Proxy, try to bypass it. Arthur Xie - MSFT

Artie,I think you're missing the point. The problem was NOT on my end. At least, the problem with Bubble Town (or any of the other games). As I mentioned before, it was going on even on my old XP box. Either way, I think someone over at MSN rebooted whatever device or server was misbehaving - the connection issues seem to have gone away.The problem I had an issue with was the Diagnose Connection button doing NOTHING. Now oddly enough, the last time I tried clicking on it, the button actually worked. I'm wondering if some bit of code that may have gotten downloaded before the connection went FUBAR might have interfered with the operation of the button, or the launch of the connection diagnosis tool...

OK. OK.. FUBAR is maybe a bit over the top. The button didn't work. That IS what was going on though...

getting a lot of cannot connect pages some days. not yet seen a pattern to it. Sometimes I get the full treatment with it switching on the 56k modem and the wireless and something else. The whole time the broadband was fine and a different page opens, no trouble. My best theory so far is that the server for the webpage has too much traffic for a moment and rejects your connection, win7 misinterprets this as connection failure on it's side. Offering advice you might need in the circumstance.Twice I had only one out of tsl ssl options and adjusting that helped, sometimes I get access not permitted error (usual for not logging on) I have explorer report errors in the web page and it tends to stop on "javascript -object expected" a lot. Make sure the site is recognising you are logged on, try entering through a different link.

Hi, Does the diagnostic work when you start it via the network connection icon in Notification Area? If it works, I suspect that some programs block the trigger of Diagnostic and Repair in IE. I suggest that you boot in Clean Boot Mode. 1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.Note: If prompted, please click Continue on the User Account Control (UAC) window.2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK".Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.Test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.Arthur Xie - MSFT

Hi Woobin, I suggest that you reset IE settings to default. 1. Click Start, please type inetcpl.cpl (without quotation marks) in the Start Search bar and press Enter to open the Internet options window.2. Switch to the Advanced tab.3. Click the "Reset Internet Explorer Settings" button.4. Click Reset to confirm the operation.5. Click Close when the resetting process has finished.6. Uncheck the "Enable third-party browser extensions" option in the Settings box.7. Click Apply, click OK. If the issue persists, click the Start Button, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons). If the issue does not reoccur, it may be caused by an IE Add-on. In that case, lets continue to perform the following steps to narrow down the cause. Check Internet Explorer Add-Ons=========================1. Click Tools, and then click Internet Options. 2. Click the "Programs" tab, and then click Manage Add-ons. 3. Select an add-on in the Name list, and then click Disable. 4. Restart IE with Add-ons and check the issue again. If the issue is resolved, the disabled Add-on was the cause of the issue. If the issue reoccurs, continue to disable the next Add-on using the same method. By doing so, we could determine which Add-on contributed to the issue.Arthur Xie - MSFT

Hi Arthur Xie,I have similar issue where the "Diagnose Connection Problems" button is not launching the "xpnetdiag.exe". Before upgrading to IE8 from IE7, the button works fine.Any idea that could have break the link of the button to "xpnetdiag.exe" which resides in C:\Windows\Network Diagnostic\ ?Alcali.

Woobin - You DO realize this forum is For windows 7 Beta and RC only. This isn't a general thread for supporting IE 8 and XP. There's not much help we can offer here for either at the moment.

ops..i guess i'm in the wrong areas..sorry

If diagnose does not work, try unplugging your cable modem and letting it sit for 30 seconds or so and then plugging it back in. It will take another half minute or so for it to fully reconnect.Kris

Sapi...

if internet explorer is frozen it may be that the "diagnose connection problem" button gets frozen as well. Today we are experiencing many "cannot connect" pages (some of which are saying the dns server doesn't respond)

I been having this problem for about 3 weeks and tired of refreshing page. Howt can be fixed

Hey everyone / new comers, hope this is already fixed but I am posting for new comers; This issue mostly comes on either application developers having bad configurations or some internet users behind firewalls and some with poor DNS configured. kindly do these; use Google DNS or any public DNS in your IP Settings (hope solved issue to internet users ! No ? )disable DNS Client services in services.msc (hope it will solve the issue, no ? )go to registry and delete or increase time in subkey ReceiveTimeout. or check following link (Application Developers) http://solexpert.blogspot.com/2012/05/diagnose-connection-problems-internet.html Thanks and Cheers, Rizwan RanjhaMuhammad Rizwan Ahmad