MY IE FREEZES WHEN I OPEN IT. IVE BEEN TOLD TO OPEN IT AND CLICK ON THINGS BUT THE HOME PAGE DOES NOT OPEN AND IT IS FROZEN SO I CANNOT CLICK ON ANYTHING> I HAVE TO USE TASK MANAGER TO GET IT OFF MY SCREEN. I TRIED TO DOWNLOAD AN UPDATE AND NOW THAT FILE ALSO IS FROZEN. I NEED TO EITHER GET IT UNFROZEN OR JUST GET IT OFF MY MACHINE, ALL OF THE DIRECTIONS AND RECOMMENDATIONS TO FOLLOW TO DIFFERENT LINKS ALL ASSUME THAT YOU CAN GET INTO THE PROGRAM WHICH I CANNOT DO.

Why don't you try uninstalling it then reinstalling it? Control panel -> uninstall a program -> turn windows features on and off. remove check for internet ex. 8, restart, check it again.

Hi, Have you installed any third party toolbars? If so, I suggest that you remove them and check the result. If the issue still occurs, I suggest that you reset IE settings to default. 1. Click Start, please type inetcpl.cpl (without quotation marks) in the Start Search bar and press Enter to open the Internet options window.2. Switch to the Advanced tab.3. Click the "Reset Internet Explorer Settings" button.4. Click Reset to confirm the operation.5. Click Close when the resetting process has finished.6. Uncheck the "Enable third-party browser extensions" option in the Settings box.7. Click Apply, click OK. If the issue persists, click the Start Button, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons). If the issue does not reoccur, it may be caused by an IE Add-on. In that case, lets continue to perform the following steps to narrow down the cause. Check Internet Explorer Add-Ons=========================1. Click Tools, and then click Internet Options. 2. Click the "Programs" tab, and then click Manage Add-ons. 3. Select an add-on in the Name list, and then click Disable. 4. Restart IE with Add-ons and check the issue again. If the issue is resolved, the disabled Add-on was the cause of the issue. If the issue reoccurs, continue to disable the next Add-on using the same method. By doing so, we could determine which Add-on contributed to the issue.Arthur Xie - MSFT