My computer was becoming very slow with frequent screen freezes. I was told to look for a registry program and found Registry Patrol. I did download it as I mentioned above. However, cannot access it any longer or use it. My computer is slowing down again. What should I do? I also have AVG 9.0 for internet security.Thank you for any help you can give me.2 people need an answerI do too

I am guessing you may have heard some crafted malwares can block access to like Task Manager or the Windows Registry and other type softwares particularly security softwares (free home versions antivirus, antispyware) and here indeed is possible for a registry cleaner as these may detect a malware registry key installed and possibly blocking use of the product to block removal. They earn the title "badware".PROBLEM.... unfortunately you seem to have been duped into a fake rogue product that may install malware and ID Theft is a distinct possibility....Registry Patrol Descriptionhttp://www.spywareremove.com/removeRegistryPatrol.htmlRegistry Patrol is a rogue anti-spyware application. Registry Patrol is often downloaded and installed by a Trojan, through browser security holes, or via other unconventional and unethical mechanisms. Once installed, Registry Patrol will display notifications of imaginary security and privacy risks in its attempts to get the user to purchase the full version and may generate system slowdown and instability. This program can be extremely difficult to manually remove.Registry Patrol Descriptionhttp://www.enigmasoftware.com/winantispyware2008-doctorantivirus2008-winfixmaster-defs-v870/Registry Patrol is a rogue registry cleaner and repair utility known to safely clean, optimize and repair your Windows operating registry. Registry Patrol is said to remove system problems, such as error messages, crashes and computer slowdowns. However, due to its inaccurate results, which are not 100% reliable, we have considered Registry Patrol a menace to the security of your personal and financial information. Registry Patrol exaggerates threat’s risk levels found on your computer system. For instance, Registry Patrol will consider missing shortcuts as a High threat. Furthermore, Registry Patrol will include itself as part of the threat results found from the computer system scan, clearly stating, that Registry Patrol is a threat itself. In addition, some features found on Registry Patrol, such as Load on startup, don’t work at all. Other program errors displayed on the generated scan are fake, once you check the registry lines, you’ll discover that programs are working fine.REVIEW BAD PRODUCTS LISTS TO AVOID DUPLICATE INCIDENTS....Title: The Spyware Warrior List of Rogue/Suspect Anti-Spyware Products & Web Sites Description: Bad, False, Fake products URL: http://www.spywarewarrior.com/rogue_anti-spyware.htm LavaSoft -- The Rogue Gallery http://www.lavasoft.com/mylavasoft/rogues/latestThe Rogue Gallery, powered by the Malware Labs at Lavasoft, is a resource dedicated to keeping computer users safe from rogue security software. By providing a comprehensive database of current rogue security applications, you have the ability to clearly see what programs are considered rogue – and avoid them. Partial list of rogue security softwarehttp://en.wikipedia.org/wiki/Rogue_security_softwareRECOMMENDATION.... (highly acclaimed worldwide)I recommend you install the following and fully update and perform full scans and quarantine all threats reported....Emsisoft Anti-Malware http://www.emsisoft.com/en/software/antimalware/When done cleaning your PC of malware, change all passwords and defintely monitor all financial situations. You may need to change accounts. Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Gerald60606 is correct. Your computer was severely infected and one of the malware programs got you to install more malware - Registry Patrol. I don't think installing the Emisoft program he suggested is going to help you, though. There is no reason to purchase anything else. At this point your computer is probably so infected that you should back up your data and do a clean install of Windows. In addition, because you gave The Bad Guys your credit card, you should immediately contact your credit card provider, do a chargeback, and void that credit card and get a new one.If you want to try and clean up your computer:Bleeping Computer has removal steps for many variants of rogues here -http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010You can also check for removal steps at these links:Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Malwarebytes malware removal guides - http://tinyurl.com/5xrpftMalwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs.These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places.http://www.elephantboycomputers.com/page2.html#Speciality_Sites_for_Guided_HelpMS-MVP - Elephant Boy Computers - Don't Panic!

Gerald60606 is correct. Your computer was severely infected and one of the malware programs got you to install more malware - Registry Patrol. I don't think installing the Emisoft program he suggested is going to help you, though. There is no reason to purchase anything else. At this point your computer is probably so infected that you should back up your data and do a clean install of Windows. In addition, because you gave The Bad Guys your credit card, you should immediately contact your credit card provider, do a chargeback, and void that credit card and get a new one.If you want to try and clean up your computer:Bleeping Computer has removal steps for many variants of rogues here -http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010You can also check for removal steps at these links:Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Malwarebytes malware removal guides - http://tinyurl.com/5xrpftMalwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs.These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places.http://www.elephantboycomputers.com/page2.html#Speciality_Sites_for_Guided_HelpMS-MVP - Elephant Boy Computers - Don't Panic!You have some very good advice here, however the Emsi Antialware is TOTALLY FREE AND COST NOTHING ! It is the full acclaimed version in FULL working order for 30 days. After 30 days if you do not wish to buy it (only 12 dollars every 3 months or yearly price ay once) it reverts to their regular free A-Squared without real time processes. Quite frankly the products you mention - though good detecton ratings - are of very very poor quality as compared to what it available and Emsi Antimalware both antivirus and antispyware have over 4.4 Million removal defintions whereas the products you mention do not even approach half of that to make the point.As well, Emsi is always found at VirusTotal as finding virtaully all in the wild threats along with about 5 other products in the top 33 products top rated in the world market. Emsi indeed blocks, dectects and removes botnet infections which the products you mention do not.Epsilon Award - ESWC - the European Software Conference for ...The Epsilon Award 2009 was won by Emsisoft. The nomination process for the Epsilon Award 2010 will begin on July 10, 2010. * ...Epsilon is the fifth letter of the Greek alphabet and the Phoenician Word for sun derives from that root. An astronomer knows that there is a constellation in space called (Lambda)-Epsilon which we can see at the right hand side. So the Epsilon Award is a combination of Excellency, craftsmanship and visionary ability. These are characteristics of an outstanding programmer and a piece of true software art.http://www.euroconference.org/Epsilon_Vote.htmFYI - This product does not get bad press anywhere except from the uninformed. Again, one of the few and growing products that indeed BLOCK botnet infections. Your mention to reinstall Windows is completely over kill and completely unnecessary when using the superior top products on the market - and again Emsi Antimalware is FREE for 30 days and forever after that without the Real Time Processes, Intrusion prevetnion, heuristics, all the same thing summed up in ther common understood "Real Time Protection" (blocks infection 24/7). As well it has a "Paranoid Mode" which matches the "agressive" Kaspersky and Symantec products easily with anti-botnet incorporated as opposed to Symantec AntiBot beta that came out a good while ago sold seperately. Emsi is that reasonably priced just under 50 USDollars yearly as oppsed to to others at 70 USDollars upward.For the User, yes all is opinion and they must make up their minds as to what advice to take. Myself, I perform Forensics and botnet removal so I know what i am talking about.Webmaster http://www.bluecollarpc.org/This is when they launched and removed this .... http://www.bluecollarpc.org/Forensics.html when installed.Owner http://tech.groups.yahoo.com/group/AntiBotnet/SEE / JOIN if you need bootcamp trainingBlueCollarPC Security Forum http://www.smfgratuit.com/forums/bluecollarpc/index.phpGerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Gerald60606 is correct. Your computer was severely infected and one of the malware programs got you to install more malware - Registry Patrol. I don't think installing the Emisoft program he suggested is going to help you, though. There is no reason to purchase anything else. At this point your computer is probably so infected that you should back up your data and do a clean install of Windows. In addition, because you gave The Bad Guys your credit card, you should immediately contact your credit card provider, do a chargeback, and void that credit card and get a new one.If you want to try and clean up your computer:Bleeping Computer has removal steps for many variants of rogues here -http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010You can also check for removal steps at these links:Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Malwarebytes malware removal guides - http://tinyurl.com/5xrpftMalwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs.These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places.http://www.elephantboycomputers.com/page2.html#Speciality_Sites_for_Guided_HelpMS-MVP - Elephant Boy Computers - Don't Panic!You have some very good advice here, however the Emsi Antialware is TOTALLY FREE AND COST NOTHING ! It is the full acclaimed version in FULL working order for 30 days. After 30 days if you do not wish to buy it (only 12 dollars every 3 months or yearly price ay once) it reverts to their regular free A-Squared without real time processes. Quite frankly the products you mention - though good detecton ratings - are of very very poor quality as compared to what it available and Emsi Antimalware both antivirus and antispyware have over 4.4 Million removal defintions whereas the products you mention do not even approach half of that to make the point.As well, Emsi is always found at VirusTotal as finding virtaully all in the wild threats along with about 5 other products in the top 33 products top rated in the world market. Emsi indeed blocks, dectects and removes botnet infections which the products you mention do not.Epsilon Award - ESWC - the European Software Conference for ...The Epsilon Award 2009 was won by Emsisoft. The nomination process for the Epsilon Award 2010 will begin on July 10, 2010. * ...Epsilon is the fifth letter of the Greek alphabet and the Phoenician Word for sun derives from that root. An astronomer knows that there is a constellation in space called (Lambda)-Epsilon which we can see at the right hand side. So the Epsilon Award is a combination of Excellency, craftsmanship and visionary ability. These are characteristics of an outstanding programmer and a piece of true software art.http://www.euroconference.org/Epsilon_Vote.htmFYI - This product does not get bad press anywhere except from the uninformed. Again, one of the few and growing products that indeed BLOCK botnet infections. Your mention to reinstall Windows is completely over kill and completely unnecessary when using the superior top products on the market - and again Emsi Antimalware is FREE for 30 days and forever after that without the Real Time Processes, Intrusion prevetnion, heuristics, all the same thing summed up in ther common understood "Real Time Protection" (blocks infection 24/7). As well it has a "Paranoid Mode" which matches the "agressive" Kaspersky and Symantec products easily with anti-botnet incorporated as opposed to Symantec AntiBot beta that came out a good while ago sold seperately. Emsi is that reasonably priced just under 50 USDollars yearly as oppsed to to others at 70 USDollars upward.For the User, yes all is opinion and they must make up their minds as to what advice to take. Myself, I perform Forensics and botnet removal so I know what i am talking about.Webmaster http://www.bluecollarpc.org/This is when they launched and removed this .... http://www.bluecollarpc.org/Forensics.html when installed.Owner http://tech.groups.yahoo.com/group/AntiBotnet/SEE / JOIN if you need bootcamp trainingBlueCollarPC Security Forum http://www.smfgratuit.com/forums/bluecollarpc/index.phpGerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspxBEFORE anyone tries to defend those products in some uninformed way BOTH are not even CERTIFIED yet whereas the too many times forgotten Stopzilla IS.... and this product gets bad press against those you mention. I wonder why ?STOPzilla received antispyware certification from West Coast Lab.... Stopzilla - Wikipedia, the free encyclopediahttp://en.wikipedia.org/wiki/Stopzillahttp://www.stopzilla.com/Product may seem to produce "False Positives as goad too purchase" scaenario BUT >>>>West Coast LabsIn September 2008, STOPzilla received antispyware certification from West Coast Labshttp://www.westcoastlabs.com/checkmark/vendorList/?techGroupID=33NEITHER AntiMalware Bytes OR Superantispyware have these perfect awards in antispyware even ! They are INFERIOR products to show PROOF rather than OPINION ! just an FYI... for your information. Thank You for your attention !Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

REGISTRY CLEANERS - LEGIT.... One of the best is genuine freeware RegSeeker. jv16 Power Tools has been the top registry software of the decade. They now have recently released to the Public their lite free version which has 4 settings as to which scan to run.... totally safe for amateurs and intermidiate users totally RECOMMENDED to you judy when you get things straightend out finally and you will.FREE Version... jv16 Power Tools http://www.macecraft.com/Or, try our new freeware program: jv16 Power Tools PowerTools Lite. A two-click-solution for PC Cleaning and error fixing.LIST OF LEGITIMATE PRODUCTS DON;T GET TAKEN AGAIN....Registry Information Linkshttp://www.bluecollarpc.org/Windows_Registry_Help.htmlMicrosoft: Description of the Microsoft Windows RegistryAnnoyancesOrg: Introduction to the RegistryComputerHopeCom: Windows Registry helpUniblue Registry Cleaner Comparison Chart Registry Fix CleanMyPCErrorNukerSystem MechanicRegistry CleanerFree Registry FixRegistry Repairjv16 Power Tools3B Registry Repair ProAdvanced Registry DoctorError KillerRegistry First AidRegistry MechanicAdvanced Administrative ToolsAce UtilitiesError DoctorGerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

I'm very sorry but anyone who would recommend RegSeeker - a program which has been out of use since XP came on the scene 9 years ago - and registry cleaners has lost all credibility with me. Posting three times doesn't change that.http://aumha.net/viewtopic.php?t=28099 - registry cleaner threadhttp://lifehacker.com/5482701/whats-the-registry-should-i-clean-it-and-whats-the-pointMS-MVP - Elephant Boy Computers - Don't Panic!

I'm very sorry but anyone who would recommend RegSeeker - a program which has been out of use since XP came on the scene 9 years ago - and registry cleaners has lost all credibility with me. Posting three times doesn't change that.http://aumha.net/viewtopic.php?t=28099 - registry cleaner threadhttp://lifehacker.com/5482701/whats-the-registry-should-i-clean-it-and-whats-the-pointMS-MVP - Elephant Boy Computers - Don't Panic!WRONG AGAIN.... RegSeeker latest version was upgraded and 'Works with Vista" - the upgraded version if XP users moved onto Vista. I did and became aware of this. That was a good while ago and RegSeeker is NOT part of this....BlueCollarPCBlog: Dangers of free Abandoned and Public Domain softwareshttp://www.smfgratuit.com/forums/bluecollarpc/index.php/topic,3.msg3.html#msg3Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

I'm very sorry but anyone who would recommend RegSeeker - a program which has been out of use since XP came on the scene 9 years ago - and registry cleaners has lost all credibility with me. Posting three times doesn't change that.http://aumha.net/viewtopic.php?t=28099 - registry cleaner threadhttp://lifehacker.com/5482701/whats-the-registry-should-i-clean-it-and-whats-the-pointMS-MVP - Elephant Boy Computers - Don't Panic!WRONG AGAIN.... RegSeeker latest version was upgraded and 'Works with Vista" - the upgraded version if XP users moved onto Vista. I did and became aware of this. That was a good while ago and RegSeeker is NOT part of this....BlueCollarPCBlog: Dangers of free Abandoned and Public Domain softwareshttp://www.smfgratuit.com/forums/bluecollarpc/index.php/topic,3.msg3.html#msg3Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspxYou may test compare this product with any in the world but as you say "posting three times" can not change the facts. In fact it matches the best and is why it has been recommended as one of the best in the world for the best part of the decade. Like I said if you need boot camp... well whatever.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

I said originally in the beginning of answers in the string .....QUOTE> PROBLEM.... unfortunately you seem to have been duped into a fake rogue product that may install malware and ID Theft is a distinct possibility.... <UNQUOTEMy position is that in these type free help forums a User hopefully will get several answers and decide an informed plan of action for solution. In comparison, at like Yahoo Answers there may be 50 percent or as high as 90 percent of answers are actually by "newbies" and is quite okay as this is how we all learn together - certainly and obvious not the case here in answers to date here.As to ID Theft - a great deal of these fake rogue bogus products are basically the rip off scam for a fake or bogus rogue application. THIS does not equate ID Theft. All they wanted was the money. However in too many cases, once the cyber criminal gets the financial information - it is indeed to ALSO commit ID theft and max out the account. It is not indicated that this application is directly linked to ID Theft but indeed is more on the scam side. It is best to research entirely with diligence as best as possible and the other recommendation for reinstall may be in order if indeed there are reports of rootkits added to this infection. The Better Business Bureau may be a good starting place for this. MORE Links .... (I would lean to ID Theft is a distinct possibility and call bank or card company. They CAN NOT reimburse you because you made an Electronic Agreement by clicking "buy" (whatever the action). You do not want to plainly say ANYTHING about exactly what when and where the transaction went down EXCEPT to authorities - NOT publically and see Social Engineering Dangers and here, referring to cyber criminal gumshoes combing the net for reports of infection with their crimewares at forums and elsewhere. Remain completely confidential any further except for removal tech type stuff without the peronals. For instance if you were to say 'should I cancel my paypalaccount?' then others publicly now know that. Just remember anyone can see this.How And Where To Report Cyber CrimeHow And Where To eport Cyber Crime REPORT CYBER CRIME Internet Crime Complaint Center (IC3)http://ic3.gov/The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations. For law enforcement and regulatory agencies at the federal, state, local and international level, IC3 provides a central referral mechanism for complaints involving Internet related crimes. read more >>http://ic3.gov/Federal Trade Commission (USA) Complaint Input Formhttps://rn.ftc.gov/pls/dod/widtpubl$.startup?Z_ORG_CODE=PU03If you believe you have been the victim of identity theft, you may use the form below to send a complaint to the Federal Trade Commission (FTC). The information you provide is up to you. However, if you don't provide your name or other information, it may be impossible for us to refer, respond to, or investigate your complaint or request. To learn how we use the information you provide, please read our Privacy Policy.Federal Bureau of Investigation - Cyber Investigations - Cybercrimehttp://www.fbi.gov/cyberinvest/cyberhome.htmComputer Crime & Intellectual Property Sectionhttp://www.cybercrime.gov/WiredSafety.Orghttp://www.wiredsafety.org/911/Our Cyber911 Help tipline is not intended to replace law enforcement emergency 911, 999 and other numbers worldwide. It is to help people know where to get help when they are being victimized online, and to provide help when help is needed. We work closely with law enforcement around the world, and require that when offline threats are involved that local law enforcement be notified before we can offer assistance to the victim or their local law enforcement...ReportCybercrime.Com (Private)http://www.reportcybercrime.com/Also, through our interactive forum you can get opinion of specialist attorneys and lawyers. Each lawyer in practice will give his opinion on matters, which are raised in the forum. You Can post queries view answers from experts and improve upon your knowledge base...How to Report Cybercrimehttp://www.katiesplace.org/report_cybercrime.htmlWiredSafety's Cyber911 Emergency tipline is not intended to replace law enforcement emergency 911, 999 and other numbers worldwide. It is to help people know where to get help when they are being victimized online, and to provide help when help is needed. We work closely with law enforcement around the world, and require that when offline threats are involved that local law enforcement be notified before we can offer assistance to the victim or their local law enforcement.Take a Bite Out of Cyber CrimeByteCrime.Orghttp://www.bytecrime.org/ Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

In other words if you want the turkey arrested a typical scenario is FBI CyberCrime Unit performing Forensics / Computer - crime and will perform thisforensics on your computer and then arrest those responsible. Then you might get some compensation and more. It depends SOLELY on the EULA you clicked as a binding agreement in any court of law (USA , others). this may help in the future not to get taken again also....EULAlyzer 1.1 [wrkx w/ Netbooks]http://www.javacoolsoftware.com/eulalyzer.htmlEULAlyzer can analyze license agreements in seconds, and provide adetailed listing of potentially interesting words and phrases.Discover if the software you're about to install displays pop-up ads,transmits personally identifiable information, uses unique identifiersto track you, or much much more. In the future this will help once you are done with this bit of a nightmare...Transaction Guardhttp://www.trendsecure.com/portal/en-US/tools/security_tools/transaction_guardNote to Trend Micro Internet Security Users: Trend Micro Internet Security already includes all the functionality of Spyware Monitor, plus the ability to remove spyware. Use Spyware Monitor when you are using a computer that does not have Trend Micro Internet Security installed (for example: at a library or an Internet cafe).Version 2.0Transaction Guard is FREE software that protects you against spyware while performing sensitive online tasks on a public computer, like Internet banking or other financial transactions. Transaction Guard has two components:Spyware Monitor – Monitors for spyware and notifies you of any intrusions.Password ClipBoard – An on-screen keyboard for securely entering user names and passwords.Upgrade to Internet Explorer 8 latest version for this type browsing (financials) with the latest state of the art Microsoft anti-phishing technologies and do not listen to further uninformed ansers about browsers.... SEEFirefox, Opera, Safari browsers top list of high risk softwarehttp://www.prnewswire.com/news-releases/bit9-releases-annual-report-on-top-vulnerable-applications-in-2009-79401757.htmlIf you are able to install Emsi Antimalware I assure you your PC will be 99.999999999 percent guarenteed clean of all malware. Try the Eset NOD32 antivirus scan afterwards to double check.... world's best in tests, most awards - Norton at about 45....ESET NOD32 Currently 59 VB100 awards !http://www.eset.com/http://en.wikipedia.org/wiki/ESET_NOD32If this seems overkill or tedious, then beat the cyber criminal in exceeding same. I have ONLY expounded because of the financial ruin possiblities - the only reason for such a lengthy answer because your question demanded it. it is not a simple malware toolbar removal in comparison as example. If there were additional threats such as keyloggers (transmits every keystroke) and backdoors (adds more malware, rifles machine, disables security softwares) and desktop snaphosts installations (part of spyware threats, trojans) - if these additional items were added they will all be removed by the above product. Originally A-Squared is a top trojan detection remover geting all these. It is too 50-50... half leaning towards just a rip off and kept going and the other half was your account has been maxxed already or ID info sold for as little as 14 USDollars in the cyber crime market. The other danger is they may return to try again at a later date if the User was unaware or able to uninstall it but have not installed quality Antispyware and Antivirus and firewall products. Free home versions withotu real time portection do not block this and are easily disabled... just one simple example of a zillion....Security software disabler Trojan http://www.webopedia.com/TERM/S/security_software_disabler_Trojan.htmlFYI... What I mentioned about quality antivirus and antispyware is that it is easily known you do not have them installed or this well known threat would have been blocked unless obscurely was some botnet infection and apparently not as you shopped and got hit by the scam. Good luck and get going ! No one envies your task.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

I said originally in the beginning of answers in the string .....QUOTE> PROBLEM.... unfortunately you seem to have been duped into a fake rogue product that may install malware and ID Theft is a distinct possibility.... <UNQUOTEMy position is that in these type free help forums a User hopefully will get several answers and decide an informed plan of action for solution. In comparison, at like Yahoo Answers there may be 50 percent or as high as 90 percent of answers are actually by "newbies" and is quite okay as this is how we all learn together - certainly and obvious not the case here in answers to date here.As to ID Theft - a great deal of these fake rogue bogus products are basically the rip off scam for a fake or bogus rogue application. THIS does not equate ID Theft. All they wanted was the money. However in too many cases, once the cyber criminal gets the financial information - it is indeed to ALSO commit ID theft and max out the account. It is not indicated that this application is directly linked to ID Theft but indeed is more on the scam side. It is best to research entirely with diligence as best as possible and the other recommendation for reinstall may be in order if indeed there are reports of rootkits added to this infection. The Better Business Bureau may be a good starting place for this. MORE Links .... (I would lean to ID Theft is a distinct possibility and call bank or card company. They CAN NOT reimburse you because you made an Electronic Agreement by clicking "buy" (whatever the action). You do not want to plainly say ANYTHING about exactly what when and where the transaction went down EXCEPT to authorities - NOT publically and see Social Engineering Dangers and here, referring to cyber criminal gumshoes combing the net for reports of infection with their crimewares at forums and elsewhere. Remain completely confidential any further except for removal tech type stuff without the peronals. For instance if you were to say 'should I cancel my paypalaccount?' then others publicly now know that. Just remember anyone can see this.How And Where To Report Cyber CrimeHow And Where To eport Cyber Crime REPORT CYBER CRIME Internet Crime Complaint Center (IC3)http://ic3.gov/The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations. For law enforcement and regulatory agencies at the federal, state, local and international level, IC3 provides a central referral mechanism for complaints involving Internet related crimes. read more >>http://ic3.gov/Federal Trade Commission (USA) Complaint Input Formhttps://rn.ftc.gov/pls/dod/widtpubl$.startup?Z_ORG_CODE=PU03If you believe you have been the victim of identity theft, you may use the form below to send a complaint to the Federal Trade Commission (FTC). The information you provide is up to you. However, if you don't provide your name or other information, it may be impossible for us to refer, respond to, or investigate your complaint or request. To learn how we use the information you provide, please read our Privacy Policy.Federal Bureau of Investigation - Cyber Investigations - Cybercrimehttp://www.fbi.gov/cyberinvest/cyberhome.htmComputer Crime & Intellectual Property Sectionhttp://www.cybercrime.gov/WiredSafety.Orghttp://www.wiredsafety.org/911/Our Cyber911 Help tipline is not intended to replace law enforcement emergency 911, 999 and other numbers worldwide. It is to help people know where to get help when they are being victimized online, and to provide help when help is needed. We work closely with law enforcement around the world, and require that when offline threats are involved that local law enforcement be notified before we can offer assistance to the victim or their local law enforcement...ReportCybercrime.Com (Private)http://www.reportcybercrime.com/Also, through our interactive forum you can get opinion of specialist attorneys and lawyers. Each lawyer in practice will give his opinion on matters, which are raised in the forum. You Can post queries view answers from experts and improve upon your knowledge base...How to Report Cybercrimehttp://www.katiesplace.org/report_cybercrime.htmlWiredSafety's Cyber911 Emergency tipline is not intended to replace law enforcement emergency 911, 999 and other numbers worldwide. It is to help people know where to get help when they are being victimized online, and to provide help when help is needed. We work closely with law enforcement around the world, and require that when offline threats are involved that local law enforcement be notified before we can offer assistance to the victim or their local law enforcement.Take a Bite Out of Cyber CrimeByteCrime.Orghttp://www.bytecrime.org/ Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspxAn obscure point is that if a client has an apparent ID Theft scenario the Shop Owner / Technician I am sure is required by Law to report it on behalf or with the client as the orginal forensics if you will as discovery - and our family ran a PC Repair Shop for 17 years, one a programmer - as a cyber crime. Otherwise things might be sticky as to "willful destruction of evidnece" or "obstruction of justice" or 'complicity - aiding and embedding' along those lines. Research ! The above links quoted here will help you determine if you were scammed according to the Electronic Agreement of the End User License (EULA) whereas you most likely are not able to be compensated for by a refund. In other words their defense might be you agreed to the purchase "As Is" - if it is crapware then that is that - along those lines. I am referring you there that this is what you will run into and be prepared to answer these questions.TIP: You may need an Advanced User help to attempt to copy/paste the EULA as some added text file in the applicaiton installation to present to answer these questions at these Law and Help destinations. If you are going to be using the computer - and apparently you have - then the above removal instructions are imperative for reasons stated. The Cyber Crime scenario of ID Theft can then be initiated by the financial institution and yourself and on your behalf and the Criminal Forensics will turn up all info if necessary to complete the arrest of those involved if necessary. Put on the thinking cap and make the decision as to how you wish to pursue things. I did my best to throw ten years of experience at you. Good luck !Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

I'm very sorry but anyone who would recommend RegSeeker - a program which has been out of use since XP came on the scene 9 years ago - and registry cleaners has lost all credibility with me. Posting three times doesn't change that.http://aumha.net/viewtopic.php?t=28099 - registry cleaner threadhttp://lifehacker.com/5482701/whats-the-registry-should-i-clean-it-and-whats-the-pointMS-MVP - Elephant Boy Computers - Don't Panic!On the surface you are the good guy... watch yourself brudder...Castle Cops Help Forums close for good....Read ! The Threat of Reputation-Based Attacks http://blog.washingtonpost.com/securityfix/2007/09/the_danger_of_reputation_attac.htmlCastleCops.com is accustomed to being attacked by online crooks: The volunteer-led cybercrime-fighting group has endured nearly a month long siege by thousands of criminally-controlled PCs aimed at crippling its Web site. So when the latest attack failed to prevent legitimate users from visiting the site, the bad guys unveiled an unlikely secret weapon: bogus donations.The unauthorized contributions all came in via PayPal, the online .....IN FULL http://blog.washingtonpost.com/securityfix/2007/09/the_danger_of_reputation_attac.html**********Webs: http://bluecollarpc.webs.com/MAIN: http://www.bluecollarpc.org/BlueCollarPC MOBI Mobile Site: http://bluecollarpc.mobiFYI: My BlueCollarPC.Net (personal web, served over 6 million Users 2005-2009) was attacked and suffered "Defaced" for several hours on server side until fixed/cleaned. I have been attacked several times. They have become hostile ! Evident clearly in article.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Windows has a registry size limit which when approaching to exceed that - Windows and/or other softwares will cease to operate. This is called ..... "incremental registry damage". The Windows XP Registry Size Limit Imposed is 200M. Like I said if you want boot camp.... Also newer products then RegSeeker latest release to work with Vista now have full registry back up and defrag operations. This is imperative in reinstalling from side drives as additionally necessary to overwrite the registry and files in cases of catastrohic damages by today's bots - botnet infections which was performed here successfully....http://www.bluecollarpc.org/Forensics.html Never the need to reinstall Windows even in a disaster like that, no rootkits present though. I see your opinion and across the Net you will see that some of IT believes you do not need antivirus products. Talk to the experts who know better. It is how I learned.Product Incrementation of Windows Registry - Windows Registry Size Limits http://www.liutilities.com/products/registrybooster/faq/registrycleaner/"Fragmentation is a serious problem and occurs when application processes modify the registry continually and incrementally .Eventually registry file sizes may exceed the Registry Size Limits imposed by Windows. This causes subsequent modifications to the registry to fail. Most registry repair software allow you to defrag your registry ensuring that such issues do not occur. This is true prevention."Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

On Mon, 7 Jun 2010 20:14:08 +0000, gerald60606 wrote: > REGISTRY CLEANERS - LEGIT.... One of the best is genuine freeware RegSeeker. jv16 Power Tools has been the top registry software of the decade. They now have recently released to the Public their lite free version which has 4 settings as to which scan to run.... totally safe for amateurs and intermidiate users totally RECOMMENDED to you judy when you get things straightend out finally and you will. My opinion is the exact opposite of yours. You should *never* use anyregistry cleaner. Registry cleaning programs are *all* snake oil.Cleaning of the registry isn't needed and is dangerous. Leave theregistry alone and don't use any registry cleaner. Despite what manypeople think, and what vendors of registry cleaning software try toconvince you of, having unused registry entries doesn't really hurtyou. The risk of a serious problem caused by a registry cleaner erroneouslyremoving an entry you need is far greater than any potential benefitit may have. Read http://www.edbott.com/weblog/archives/000643.html And alsohttp://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Ken Blake

On Mon, 7 Jun 2010 20:14:08 +0000, gerald60606 wrote: > REGISTRY CLEANERS - LEGIT.... One of the best is genuine freeware RegSeeker. jv16 Power Tools has been the top registry software of the decade. They now have recently released to the Public their lite free version which has 4 settings as to which scan to run.... totally safe for amateurs and intermidiate users totally RECOMMENDED to you judy when you get things straightend out finally and you will. My opinion is the exact opposite of yours. You should *never* use anyregistry cleaner. Registry cleaning programs are *all* snake oil.Cleaning of the registry isn't needed and is dangerous. Leave theregistry alone and don't use any registry cleaner. Despite what manypeople think, and what vendors of registry cleaning software try toconvince you of, having unused registry entries doesn't really hurtyou. The risk of a serious problem caused by a registry cleaner erroneouslyremoving an entry you need is far greater than any potential benefitit may have. Read http://www.edbott.com/weblog/archives/000643.html And alsohttp://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Ken BlakeHello Ken, I am Gerald. I am surprised as you site in signature "Microsoft MVP " which has been misused by many only to mean that they are not indeed Microsoft Employees and so on but used this as simply meaning they are calling themselves as Microsoft products such as Windows and they are Most Valued Persons as being knowledgable about them as compared to a novice having trouble learning how to send their first email. I have noticed as well many of these have added that they "are not Microsoft Employees" aside this now. So, some have muddied this.If indeed a Microsoft employee and so on then I find your positon about registry softwares as curious as Microsoft has certified Uniblue Registry Booster as a Gold Partner. Indeed that product restored my registry successfully with the mentioned catastrophic damages to the registry (forensics link from homepages) and as well other and many files were damaged and connectivity destroyed in a botnet hijack attempt.That refers to "snake oil". I refer to the Experts and what they say. Professionals and their products can be in divisions - but not the Experts. Experts stand up in a court of law. If we follow the line that registry softwares are "snake oil" (fake product having no worth then is deceptive) then it must be assumed you are accusing Microsoft themselves of deceptive practices in certifying as Gold Partners these products.Agreed, these products are always warned by an Advanced User to someone asking help that just one mistaken deletion of a valid registry key can render Windows and/or other softwares inoperable. I have an entire page and webcast and posted that link for the User here to understand that. In other words for the novice (newbie) it is best they gain more experience with Windows before EVER touching one of these products. It is hard enough for an Intermediate User and I know because I was one. I posted another webcast whereby just one registry key as a left over Avtive X key from an uninstall of a legitimate toolbar (sloppy uninstall, remnant left overs, orphan file / key) was causing my browser window to jump around almost continually. The registry cleaner detects all these left over remnants from trafficking through time and presents them for inspection for deletion.They are used as a User would simply click "Delete All Temporary Internet Files When I Close My Browser". The left over remnants of registry keys and sub keys are no different than trash temporary internet files as example. These the experts indicate can be re-used by malware. It is the User in their experience and knowledge with Windows after perhaps a couple years even that begin to learn to keep a clean machine and delete all trash files and registry items. This experience makes all these products - "temporary tracks cleaners" and registry cleaners and antivirus and antispyware products - to a multi billion dollar industry just in the "XP Years". Your sentiment seems to indicate that I and the vast public are idiots paying money for nothing which is what the product the User here found out is indeed "snake oil".I have been through this many times. Unfortunately too many people indeed share your view. In IT Security, one could be held responsible. I too perform IT Security for Home/Small Business and your views are not "compliant".Again, the experts have clearly indicated that if you just "leave the trash pile up" forever in the Windows Registry - the Windows Operating System, and most notably any antivirus product first, will cease to function. The proper "incrementation" is like Windows Updates, and antivirus and antispyware product updates. Incrementation damages can occur from just leaving the "trash pile up" never cleaning it with perhaps your view or similar to where at some point the antivirus product will go for automatic updates definitions and cease to function. Or some Patch Tuesday - the Windows Updates will never install.... no room left in the Registry for changes or additions/updates.I start at $150.00 USDollars in consultations but give this away and if interested here :http://finance.groups.yahoo.com/group/COPPOJ-ITSEC/I have answered to hope to win anyone over with that view (yours) to join along with the rest of the majority of knowledgable users and the industry and the security community as in the know making informed decisions by going to the Experts and reputible Professionals. My bottom line is that Microsoft are the Experts obviously of the Windows Operating System as the author of it much as Henry Ford is of the Ford motor industry - they created it and are its master ! I would definately lend an ear to learn there as SOURCE.These have declared legitimate safe and tested registry cleaners as a vital Windows tool for safe optimum and secure Windows Operating System operation. I can not see anything to the contrary except to grab aa seat at the trial for criminal deceptive practices which they have not been accused of with Uniblue (liutilities) Registry Booster http://www.uniblue.com/software/registrybooster/QUOTE...Software you can trustA Microsoft Gold Certified Partner, Uniblue delivers products that are safe and secure. RegistryBooster passes through regular and stringent testing and is certified to be malware, adware and virus free.› Learn moreI took up enough in answers here with much information helpful and useful and a solution possible, so that anything more for this person is ending up as overkill here in their thread. I only answered so that they may read what I posted and call truth for their help. Take it or leave it is true at any forum. Continuing further is "hijacking the thread" and I will not participate in that further with this discussion. I do not want hurtful misinformation and personal uninformned opinions to hurt this person seeking help in such a condition - do you ? CLOSED / UNLESS REQUESTED BY THE USER BEGINNING THIS THREAD FOR FURTHER HELP FROM ME. THANK YOU. FROM THE BLUECOLLARPC TEAM Happy and Safe Computing !Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Bad link here >>> CORRECTION:QUOTE...Software you can trustA Microsoft Gold Certified Partner, Uniblue delivers products that are safe and secure. RegistryBooster passes through regular and stringent testing and is certified to be malware, adware and virus free.› Learn more >>>>as copy/pasted and supposed to go here http://www.uniblue.com/company/microsoftgold/Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Bad link here >>> CORRECTION:QUOTE...Software you can trustA Microsoft Gold Certified Partner, Uniblue delivers products that are safe and secure. RegistryBooster passes through regular and stringent testing and is certified to be malware, adware and virus free.› Learn more >>>>as copy/pasted and supposed to go here http://www.uniblue.com/company/microsoftgold/Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspxPartner profile https://solutionfinder.microsoft.com/Partners/PartnerDetailsView.aspx?partnerid=a6fc7830fc1f485b85eac3905162ca2eUniblue Systems Ltd is a provider of leading software utilities products designed to deliver superior performance, protection and security to PC users in the home, SoHo and Business markets. The company launched its acclaimed Process Library in 2000. As ProcessLibrary.com it is recommended by many IT experts as the definitive reference point for checking the functionality of what is – and should not be – inside a Windows operating PC. It is just one of many free resources and help guides offered by Uniblue to all PC users.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

On Tue, 8 Jun 2010 03:29:48 +0000, gerald60606 wrote: > On Mon, 7 Jun 2010 20:14:08 +0000, gerald60606 wrote: >>> REGISTRY CLEANERS - LEGIT.... >> My opinion is the exact opposite of yours. You should *never* use any registry cleaner. Registry cleaning programs are *all* snake oil. Cleaning of the registry isn't needed and is dangerous. Leave the registry alone and don't use any registry cleaner. Despite what many people think, and what vendors of registry cleaning software try to convince you of, having unused registry entries doesn't really hurtyou. The risk of a serious problem caused by a registry cleaner erroneously removing an entry you need is far greater than any potential benefit it may have. > Read http://www.edbott.com/weblog/archives/000643.html > And also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 > Hello Ken, I am Gerald. I am surprised as you site in signature "Microsoft MVP " which has been misused by many only to mean that they are not indeed Microsoft Employees and so on but used this as simply meaning they are calling themselves as Microsoft products such as Windows and they are Most Valued Persons as being knowledgable about them as compared to a novice having trouble learning how to send their first email. I have noticed as well many of these have added that they "are not Microsoft Employees" aside this now. So, some have muddied this. > If indeed a Microsoft employee I am *not* a Microsoft employee. In fact *no* MVP is, or can be, aMicrosoft employee. Since you apparently don't know what an MVP is,read here: http://mvp.support.microsoft.com/ > and so on then I find your positon about registry softwares as curious ... You can have whatever view you want to have. I won't argue with you orrepeat what I said earlier, except to emphasize once again that myview is that all registry cleaning programs are snake oil. Each person reading here can decide for himself whether to believeyou, me, or anyone else who posts here. Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Ken Blake

On Tue, 8 Jun 2010 03:29:48 +0000, gerald60606 wrote: > On Mon, 7 Jun 2010 20:14:08 +0000, gerald60606 wrote: >>> REGISTRY CLEANERS - LEGIT.... >> My opinion is the exact opposite of yours. You should *never* use any registry cleaner. Registry cleaning programs are *all* snake oil. Cleaning of the registry isn't needed and is dangerous. Leave the registry alone and don't use any registry cleaner. Despite what many people think, and what vendors of registry cleaning software try to convince you of, having unused registry entries doesn't really hurtyou. The risk of a serious problem caused by a registry cleaner erroneously removing an entry you need is far greater than any potential benefit it may have. > Read http://www.edbott.com/weblog/archives/000643.html> And also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003> Hello Ken, I am Gerald. I am surprised as you site in signature "Microsoft MVP " which has been misused by many only to mean that they are not indeed Microsoft Employees and so on but used this as simply meaning they are calling themselves as Microsoft products such as Windows and they are Most Valued Persons as being knowledgable about them as compared to a novice having trouble learning how to send their first email. I have noticed as well many of these have added that they "are not Microsoft Employees" aside this now. So, some have muddied this. > If indeed a Microsoft employee I am *not* a Microsoft employee. In fact *no* MVP is, or can be, aMicrosoft employee. Since you apparently don't know what an MVP is,read here: http://mvp.support.microsoft.com/ > and so on then I find your positon about registry softwares as curious ... You can have whatever view you want to have. I won't argue with you orrepeat what I said earlier, except to emphasize once again that myview is that all registry cleaning programs are snake oil. Each person reading here can decide for himself whether to believeyou, me, or anyone else who posts here. Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Ken BlakeGee whiz guy.... you have been wrong and incorrect on practically everything you mentioned. MICROSOFT MOST VALUED PROFESSIONAL....http://mvp.support.microsoft.com/ ARE YOU KIDDING ME THERE IS NO SUCH THING AS THIS ! DON'T YOU BELIEVE MICROSOFT EVEN ?QUOTEWe seek to recognize the best and brightest from technology communities around the world with the Microsoft® Most Valuable Professional (MVP) Award.These exceptional community leaders come from a wide range of backgrounds. They are teachers, artists, doctors, engineers, as well as technologists, who actively share their high-quality, real-world technical expertise with the community and with Microsoft.With the MVP Award, we thank these inspiring individuals for representing the voice of thousands in the community through the powerful and independent feedback they give us, and for helping our customers maximize the potential of their software.http://mvp.support.microsoft.com/OUCH MY MAN ! This is what was mentioned - apparent deception - and people where EXPRESSLY posting that .Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Average Terms Of ServiceImpersonationhttp://www.google.com/support/chat/bin/answer.py?hl=en&answer=162183Comment Print If you believe someone has created a Google Account in an attempt to impersonate your identity, you may wish to file a report with the Internet Crime Complaint Center (www.ic3.gov), a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.In addition, we recommend contacting your state's Office of Consumer Protection.Gmail is unable to participate in mediations involving third parties regarding impersonation. To read the Google Talk Terms of Use, please visit:http://www.google.com/talk/terms.html.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx

Average Terms Of ServiceImpersonationhttp://www.google.com/support/chat/bin/answer.py?hl=en&answer=162183Comment Print If you believe someone has created a Google Account in an attempt to impersonate your identity, you may wish to file a report with the Internet Crime Complaint Center (www.ic3.gov), a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.In addition, we recommend contacting your state's Office of Consumer Protection.Gmail is unable to participate in mediations involving third parties regarding impersonation. To read the Google Talk Terms of Use, please visit:http://www.google.com/talk/terms.html.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspxOkay I see your point now - it is an award not for employees. There were impersonations I remember a couple of years ago going on. The google thingy is just one example in a TOS that is a great example showing this and what can be done about it and only applies to google areas. It was mentioned because this is typical in all ISPs areas and so on in the greater scheme of things. Sorry for any confusion.The User seeking help has not returned as of yet and hopefully it indicates they are busy with things rather than further troubles PC wise. Perhaps they have even posted simultaneously at other forums and has even achieved a fix already and simly never returned.Myself, i enjoyed your point of view and disagreed on some parts and agreed with others. The security area has really divided at the "Vista Bashing" point obviously and is quite balck and white. I agree when Microsoft was ready to bring lible suits against it and I have praised Vista since owning one. I am on that side of the ailse and in IT for what it is worth. I well recognize the unsafe ignorance in USA businesses that are the real problem. This naturally pans out to the average users as well that is more than understandable. Next time.... I must just offer my advice and stop comments on others I guess. When you are wrong you are wrong. When you are right you are right. There is way too much ignorance across the board in security help in forums as an FYI. I am not the moderator. I would forbid it and ban the helper myself, naturally.Gerald60606 Windows Live Spaces http://gerald60606.spaces.live.com/default.aspx