I dont know what this BSOD code means
I have been getting the BSOD quite a bit lately. I have Windows 7 x64
Here is the code that shows up:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002C84805
BCP3: FFFFF8800370CA50
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
what does it all mean?
August 5th, 2010 8:14am
do you get the mrandom or is there a pattern (everytime you are plugging firewire devices, closing an 3d application, something like that)?
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August 5th, 2010 4:00pm
Hi,
Can you skydrive the files in C:\Windows\Minidump and post a link. I
have created a short document detailing the procedure,
http://cid-8f63f3f375a57b50.office.live.com/self.aspx/.Public/PublicFile.txt
-- Mike Burr
August 5th, 2010 5:42pm
It happens whenever I'm playing Guild Wars.
And I cant access the minidump files. It keeps telling me that I dont have permission.
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August 5th, 2010 8:05pm
I found out how to change the permissions
here is the link to the minidump files:
http://cid-f9a9623031f32e7a.office.live.com/browse.aspx/Public?uc=2
August 6th, 2010 5:27am
Hi,
I’ve read your minidump files, the results are:
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
It means, there are some problems with your ntoskrnl.exe. The causes may be related to:
1. Keyboard issue
2. Miscellaneous corruption
3. Corrupt boot.ini file
4. Missing boot.ini file
5. Missing or corrupt ntoskrnl.exe file.
6. Corrupted hard disk drive or severely corrupted Windows.
For more information about the solutions, please refer to:
http://www.computerhope.com/issues/ch000646.htm
Please note: we provide the third
party link for technical use only. There may be some changes without notice, Microsoft doesn’t guarantee any accuracy on contacting information.
If the issue still persists, please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the
related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.
Best Regards,
Miya YaoThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
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August 10th, 2010 1:20pm