I have experiencing the following blue Screen errors, so any body who may help
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80031794E0
BCP2: FFFFF88004E48CB0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082312-18532-01.dmp
C:\Users\zizi\AppData\Local\Temp\WER-43680-0.sysdata.xml
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August 23rd, 2012 4:37am
Hi,
Please avoid duplicate thread. Please continue with
old thread
Thanks for your understanding.
Best Regards,Mohammed Imtiyaz Ali
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August 23rd, 2012 5:40am
We would need the .dmp file.MCITP Windows 7 Enterprise Administrator
August 23rd, 2012 10:13am
Hi,
I would suggest you to update the drivers for your graphis card, here are the steps:
1. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
3. If there are any available updates, click the link in the box under Windows Update to see more information about each update. Each type of update might include drivers.
4. On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK. There might not be any driver updates available.
5. On the Windows Update page, click Install updates If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly
If you cannot find the drivers, then go to manufacturers website download the latest drivers and install.
For more information on the issue, refer this link:
http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/6940c7ff-64e7-48fd-8101-239abd5678a0
Please respond back for the status on the issue and let us know if you have any issues.
Thanks and Regards,
Mohammed Imtiyaz Ali
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August 23rd, 2012 1:05pm
Hi,
Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?
The following link has information on using Windows Live SkyDrive:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Similar
Thread
Blue
Screen Driver Power State Failure Windows 7
Hope this help you.Your Name
TechNet Community Support
August 26th, 2012 10:15am
Hi All, I uploaded my Minidump file with this link in public share with the name (ziad yassin's sky drive), so, as usual help me. https://skydrive.live.com/?lc=1033#cid=9F4BD8721D271B33&id=9F4BD8721D271B33%21105
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August 27th, 2012 6:40am
Hi,
Check this thread for information on using BlueScreenView, MyEventViewer and other methods to
troubleshoot BlueScreens - top 3 replies.
http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990
------------------------------------------------------------
References to Vista also apply to Windows 7.
Have you updated your display/video or other major drivers lately - check in Control Panel -
Windows Updates to see if a driver has been loaded there. Use the generic troubleshooter below
and when you get to the driver section use the methods in the next message and then return to
the troubleshooter as needed. In rare cases the antivirus/antispyware/security programs can
cause this error.
Also check with System Maker and Video/Display adapter's Support as there could be known
issues - also check in their forums.
BCCode : 116 0x00000116
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt
to reset the display driver and recover from a timeout failed.
BCCode: 116 0x00000116 <-- read this
http://www.faultwire.com/solutions-fatal_error/Attempt-to-reset-the-display-driver-and-recover-from-0x00000116-*1275.html
--------------------------------------------------------------------------------
The inclusion the 116 error code in the troubleshooter is only coincidence and holds no specific
meaning (other than driver caused bluescreens do occur with some frequency).
Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista_event_viewer.htm
MyEventViewer - Free - a simple alternative to the standard event viewer of
Windows. TIP - Options - Advanced Filter allows you to see a time frame instead
of the whole file.
http://www.nirsoft.net/utils/my_event_viewer.html
-------------------------------------------------------------------------
Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.
As examples :
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002
or in this format :
Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000
This is an excellent tool for posting Blue Screen Error Information
BlueScreenView scans all your minidump files created during 'blue screen of death'
crashes, and displays the information about all crashes in one table - Free
http://www.nirsoft.net/utils/blue_screen_view.html
Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.
You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or
Recovery Options if your system has that installed by the maker.
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
You can try a System Restore back to a point before the problem started if there is one.
How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html
-------------------------------------------------------------------------
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log (and Windows 7)
http://support.microsoft.com/kb/928228
The log might give you the answer if there was a corrupted driver. (Does not tell all the possible
driver issues).
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Check Disk at Startup in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
-------------------------------------------------------------------------
Often updating drivers will help, usually Video, Sound, Network Card (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in Windows 7 (updating drivers manually using the methods above is
preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233
Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)
http://www.chicagotech.net/vista/vistabluescreen.htm
Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692
Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033
-------------------------------------------------------------------------
In some cases this might be required.
StartUp Repair from Recovery Options or Windows 7 disk
How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
Hope this helps.Mohammed Imtiyaz Ali
August 27th, 2012 7:47am
Adding on other's advise, have you try running memtest or windows memory diagnostic to ensure the problem has nothing to do with the ram? Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 2nd, 2012 4:01am