I installed AVG 9.0 and now I receive the following MSN Explorer pop up message.You are unable to connect to your e-mail server. There may be a problem with your Internet connection, or a problem with the e-mail server. Pleas try again.2 people need an answerI do too

Turn off E-mail scanning in AVG 9.0. It isn't necessary, and it can cause problems like this.

Very interested in this suggestion to turn off email scanning. I believe you (of course - you're a moderator!) but can you pleae explain why you make this recommendation..Thanks in advance.

Sure. E-mail scanning in your antivirus program: Can slow down receiving and sending messages or even make them fail. Can corrupt the storage files for messages that you've already sent and received, making the messages inaccessible. Isn't necessary. If you receive an infected attachment and try to open it, your antivirus program's real-time protection feature will block the infection. Here are some web pages with details: Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail The Other E-Mail Threat: File Corruption in Outlook Express Why some antivirus software can change the settings in email programs Email scanning - pros and cons

Belated many thanks for clarification!

You're welcome!If my message answered your question, please mark my message as the answer. That will help other people who have the same question.Boulder Computer MavenMicrosoft Most Valuable Professional

FYI - I got "unexpected error" when I tried to mark your original response as a valid answer, (maybe because it's now not the last comment in the thread?), so I've marked this response as providing the answer.

I think that the error was just a momentary problem with the forums. Please try marking my original answer again, and un-mark the other one.Boulder Computer MavenMicrosoft Most Valuable Professional