Ive tried adding the users domain account to the local power users group but that still hasn't fixed the issue. The users get this error when attmpeting to install anything on the local computer. thanks,

Some programs need genuine administrator privileges to work. There is no way to change that. My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT Remote Assistance is available for a fee. I am best with C++ and I am learning C# using Visual Studio 2010 Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Hi, Thanks for the post! Try to take the owernership of this program then install it. Follow these steps: 1. Right-click the file, choose Properties, click Security Tab. 2. Click Advanced - Owner Tab - click Edit (you may asked for elevated privileage) 3. If the user is not listed, Click Other users or groups and add the user. 4. Apply - OK. Now reinstall the program to check if it works. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thanks I catually end up giving her a local admin account temporarliy. I thought I tried the ownership before but thanks for the advice.

I have code in my shop to check if the program is an administrator. If my program requires such access, I check it. In other programs I use a lot of error trapping to deal with permissions. I guess the developer of the title in use lacks that code block. My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT Remote Assistance is available for a fee. I am best with C++ and I am learning C# using Visual Studio 2010 Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews