Internet Explorer Stopped Working...(cont.)

Hi, IE11 stopped working, not really. IE11 said that it stopped working, but it continued. This didn't occurred only once, often many of times it occurred. It also says that we are checking for solution, and after that when I press cancel, webpage recovers successfully. Is it a bug ?

Thanks & have a nice :) day :)

July 5th, 2013 12:14pm

Hi,

this message means, the Internet Explorer crashes.

please download this reg file from my SkyDrive:

http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/WER_iexplore.exe_full.reg.txt


(remove the .txt extension after you downloaded the file) and make a double click on the .reg file to import it.

When the Internet Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see the cause.


To stop dump creation download and import this file:

https://www.dropbox.com/s/osfpy85m01ozodt/WER_iexplore_full_uninstall.reg

Andr

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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July 5th, 2013 3:45pm

Hi, but Internet Explorer is not crashing, it only says the IE stopped working. The page is recovered back after a few seconds, IE11 doesn't close. It continues. Also you .reg file didn't worked

But thanks & have a nice day !

July 7th, 2013 2:51am

stopped working = crashes

Is the Windows Error reporting service running?

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July 7th, 2013 2:54am

Stopped Working = Crashes - Ok, but In windows 8 when sometimes that stopped working msgbox appeared it was closed but now it doesn't close

And Windows Error Reporting service isn't running !

July 7th, 2013 3:06am

so make sure the servcie runs and import the .reg file again (use the first 1, the 2nd one removes the settings again).
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July 7th, 2013 3:10am

Hi,

You can also reset Internet Explorer and test the result in Clean Boot mode.

Regards,

July 8th, 2013 11:31pm

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