Internet randomly disconnects // win7
ok here is the thing,
my connection randomly disconnects from internet
last week i had this problem.. and had error message "Local Area Connection doesn't have a
valid IP configuration " dunno what happened but its
fixed .
but this week the problem still on but with different error message .. when i try to use troubleshooter it says "the connection between your access point, router, or cable modem and the internet is broken "
i'm using ADSL modem only dont have router..
so here is some information about my computer:
intel core i7 cpu 860 @2.80 win7 home premium 64bit realtek pci-e GBE family controller (network driver) and ati radeon hd5800
what ive tried so far is:
reseting winsock ipconfig /all /release /renew updating etehrnet card driver (in safe mode) stopping bonjour service changing modem / and all networking cables also updated graphic card driver.. tried to change dns adress (used opendns and google's one) turning firewall on/off hide all except microsoft in services and uncheck all
but still have the same problem ??? please help me :( its a nightmare!
October 9th, 2010 2:08pm
Hi,
Thank you for your post!
Before going further, I would appreciate if you can clarify the following question:
1. When did this issue begin to occur? If recently, system restore can be under consideration.
2. Can you associate with any software\hardware change?
3. Where did you download the etehrnet card driver? It is suggested to go to realtek's offical website to download the corresponding driver.
Please make sure the system is free of virus by performing a full system scan.
At this point, it is suggested to assign a static IP address and DNS address for a test. Meanwhile, if it is convenient to you, please post the troubleshoot report as well as the Ipconfig log here.
Your time and cooperation is appreciated.
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 11th, 2010 5:44am
hi thanks for your reply
asnwers:
1. i also tried system restore doesnt work for me .. this problem started dont know when but happened much earlier once then twice but that number is growing now
2. no i havent changed anything.. but 2 days ago my windows went crazy and when i see my device manager i see that most of my drivers are yellow mark on it
fixed it with my windows cd tho.
3. yes i downloaded the driver in realteks official website of course
i ran my nod32 antivirus with high sensetive mode and deleted 3/3 viruses
and i assigned static ip adress with google's dns .. 8.8.8.8 one
and here is my ipconfig status
http://img145.imageshack.us/img145/3338/capturevr.jpg
thanks again
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October 15th, 2010 5:38am
Hi,
Please test it in Safe Mode with Networking.
If the issue persists,
run your antivirus software on your computer to scan for and remove any possible Virus and Malware infections.
Please open Internet Explorer and visit
http://safety.live.com ,click the "Full Service Scan" button and follow the instructions on screen to scan
for viruses on the computer.
Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 18th, 2010 3:32am