Keyboard Shortcut Documentation for Spanish Windows 7 does not seem to be accurate.
Is this the offical site for Spanish Keyboard Shortcuts for Windows 7? http://windows.microsoft.com/es-ES/Windows7/Keyboard-shortcuts . It looks like is localized for the the information, but not the actual shortcuts key combinations. Is there a more accurate listing somewhere? One example, and there are several more, in the WordPad and Paint sections it shows that the Shortcut for Save is CTRL + S, which is wrong, it should be CTRL+G (Guardar) in Spanish. I need an accurate source on the keys for globalization. I have seen blog entries dating back to January 2010 on this topic when doing a search with Bing and wondering if this is a known bug or if there is an update? It appears to be correct in the documentation for Word 2010 at http://office.microsoft.com/client/helppreview14.aspx?AssetId=HP010370109&lcid=11274&NS=WINWORD&Version=14&tl=2&respos=2&CTT=1&queryid=f8c8a6a09a124ff887b560f44a5e8abb' Thanks. Russell A. Fustino
December 23rd, 2010 12:03am

Hi, Thank you for your information. I am sorry that it seems that you have requested support for a localized product. Since we do not familiar with this language, it is very difficult for us to perform further troubleshooting steps. For support for localized versions we request that use the support resources appropriate to that language: Foro de Windows 7 If the issue is urgent to your business, it is recommended that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist you recover the server in a more efficient manner. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below. http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Thank you for your understanding. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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December 27th, 2010 5:34am

I need help on this. I do not see this as a viable solution, namely i do not know spanish so i can not post nor read from the link above. I need a reponse for a solution in English. So, I guess what i need to know first and foremost is... is this a known issue? If it is not, i will pursue the support options you mentioned. Thanks.Russell A. Fustino
December 27th, 2010 2:54pm

Hi, Based on my research, if your Windows 7 language pack is Spanish, the display language and shortcut would be suitable for Spanish, such as WordPad Shortcut for Save should be CTRL+G (Guardar). Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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December 29th, 2010 9:38pm

That is correct. Thanks. Now the problem remains, what about the rest of the shortcuts, as CTRL+G was just an example? The link above is not accuarate: http://windows.microsoft.com/es-ES/Windows7/Keyboard-shortcuts How can i get an updated list? This is also confiremed on the Spanish Forum link you provided (Thanks and translate.bing.com is wonderful!) at: http://social.technet.microsoft.com/Forums/es-ES/windows7es/thread/7185dd76-9aac-4109-94aa-dd235d1659aa We are both at the same point. What would you suggest as next steps as I do not want to publish my phone 7 app on Windows 7 shortcuts with the incorrect information. Thank you and Happy New year!Russell A. Fustino
December 29th, 2010 11:09pm

After a short try, I can at least confirm that all shortcuts for Wordpad from the link you provided are wrong. They are taken from an English version and don't work for a Spanish one. A few examples: Ctrl-N ("New" in English) is "Negrita" ("Bold" in Spanish), Ctrl-O ("Open" in English) does nothing on a Spanish display, correct is Ctrl-A ("Abrir" in Spanish), Ctrl-P is the same in English and Spanish ("Print" and "ImPrimir", because Ctrl-I is already used for inserting a tab space), Ctrl-S ("Save" in English) is "Subrayar" ("Underline" in Spanish), correct is Ctrl-G ("Guardar") and Ctrl-U ("GUardar" = "Save as"). Even the function keys work differently. The same errors reappear in the Wordpad online helpfile. As far as I remember, this translation bug is known since those help pages for Windows exist. I would suggest trying to contact one of the support team that maintains the pages. EDIT: To make things better again, the underlined keyboard suggestions in the Wordpad start menu are partially wrong, too. "Nuevo" works if you click on it but not if you think you can use the "N" in a keyboard shortcut, the same with "Imprimir" where highlighting the "I" is wrong (must be "Imprimir"). "192 GB ought to be enough for anybody." (from the miniseries "Next Generation's Jokes")
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December 30th, 2010 8:45am

After a short try, I can at least confirm that most shortcuts for Wordpad from the link you provided are wrong. They are taken from an English version and don't work for a Spanish one. A few examples: Ctrl-N ("New" in English) is "Negrita" ("Bold" in Spanish), Ctrl-O ("Open" in English) does nothing on a Spanish display, correct is Ctrl-A ("Abrir" in Spanish), Ctrl-P is the same in English and Spanish ("Print" and "ImPrimir", because Ctrl-I is already used for inserting a tab space), Ctrl-S ("Save" in English) is "Subrayar" ("Underline" in Spanish), correct is Ctrl-G ("Guardar") and Ctrl-U ("GUardar" = "Save as"). Even the function keys work differently. The same errors reappear in the Wordpad online helpfile. As far as I remember, this translation bug is known since those help pages for Windows exist. I would suggest trying to contact one of the support team that maintains the pages (don't expect too much, though). EDIT: To make things better again, the underlined keyboard suggestions in the Wordpad start menu are partially wrong, too. "Nuevo" works if you click on it but not if you think you can use the "N" in a keyboard shortcut, the same with "Imprimir" where highlighting the "I" is wrong (must be "Imprimir"). "192 GB ought to be enough for anybody." (from the miniseries "Next Generation's Jokes")
December 30th, 2010 8:46am

After a short try, I can at least confirm that most shortcuts for Wordpad from the link you provided are wrong. They are taken from an English version and don't work for a Spanish one. A few examples: Ctrl-N ("New" in English) is "Negrita" ("Bold" in Spanish), Ctrl-O ("Open" in English) does nothing on a Spanish display, correct is Ctrl-A ("Abrir" in Spanish), Ctrl-P is the same in English and Spanish ("Print" and "ImPrimir", because Ctrl-I is already used for inserting a tab space), Ctrl-S ("Save" in English) is "Subrayar" ("Underline" in Spanish), correct is Ctrl-G ("Guardar") and Ctrl-U ("GUardar" = "Save as"). Even the function keys work differently. The same errors reappear in the Wordpad online helpfile. As far as I remember, this translation bug is known since those help pages for Windows exist. I would suggest trying to contact one of the support team that maintains the pages. EDIT: To make things better again, the underlined keyboard suggestions in the Wordpad start menu are partially wrong, too. "Nuevo" works if you click on it but not if you think you can use the "N" in a keyboard shortcut, the same with "Imprimir" where highlighting the "I" is wrong (must be "Imprimir"). "192 GB ought to be enough for anybody." (from the miniseries "Next Generation's Jokes")
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December 30th, 2010 8:46am

After a short try, I can at least confirm that most shortcuts for Wordpad from the link you provided are wrong. They are taken from an English version and don't work for a Spanish one. A few examples: Ctrl-N ("New" in English) is "Negrita" ("Bold" in Spanish), Ctrl-O ("Open" in English) does nothing on a Spanish display, correct is Ctrl-A ("Abrir" in Spanish), Ctrl-P is the same in English and Spanish ("Print" and "ImPrimir", because Ctrl-I is already used for inserting a tab space), Ctrl-S ("Save" in English) is "Subrayar" ("Underline" in Spanish), correct is Ctrl-G ("Guardar") and Ctrl-U ("GUardar" = "Save as"). Even the function keys work differently. The same errors reappear in the Wordpad online helpfile. As far as I remember, this translation bug is known since those help pages for Windows exist. I would suggest trying to contact one of the support team that maintains the pages (don't expect too much, though). EDIT: To make things better again, the underlined keyboard suggestions in the Wordpad start menu are partially wrong, too. "Nuevo" works if you click on it but not if you think you can use the "N" in a keyboard shortcut, the same with "Imprimir" where highlighting the "I" is wrong (must be "Imprimir"). Another addition: Some "general" shortcut descriptions are wrong, too. There is no Ctrl-D ("Delete") in a Spanish Windows, and Ctrl-A ("select All") is Ctrl-E in Spanish (Ctrl-A is for "Open" in Spanish, see above). "192 GB ought to be enough for anybody." (from the miniseries "Next Generation's Jokes")
December 30th, 2010 8:50am

Thanks for the confirmation. Do you happen to have a support team member email? Or should I just start up a support incident? I've got 4 to burn with my MSDN Subscription. Also, how do you know all the spanish shortcuts? Is there a list you are looking at or do you just know these from other app? Thanks!Russell A. Fustino
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December 30th, 2010 6:56pm

No, there's no list. I've got the shortcuts only by switching the display languages (my Windows edition is Ultimate, and I need that for translating technical terms or menu items between English, Spanish and German users). About the "app dependence": You must differentiate between apps that are included in Windows (like Wordpad, Notepad and others) and those that are not (like MS Word). Office applications have their own shortcuts which depend completely on the language of your Office version (and there, they are correct "per language"). They are different from Windows shortcuts. Windows shortcuts, on the other hand, have a certain (not complete) consistency on all Windows-own applications. Even there, unfortunately, the official shortcut descriptions are partially wrong (see above, Notepad luckily shows the correct shortcuts in its menus). - And no, I don't have other contact recommendations than the usual ones: http://support.microsoft.com/select/Default.aspx?target=assistance. As I said before, I'm not really confident that you'll get a satisfying answer. The issue is unsolved since way over a year now (it was present in Beta/RC days, too, if my memory doesn't fool me)."192 GB ought to be enough for anybody." (from the miniseries "Next Generation's Jokes")
December 30th, 2010 7:47pm

Hi, We do appreciate that you report this issue to us. Now I have reported it to Microsoft, We hope this behavior will be adjusted in the further. Also, if you have any further concerns, please do not hesitate to let us know and we are happy to be of further assistance. Thanks again for your effort. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 7th, 2011 4:43am

Thanks Alex, much appreciated. I have opened a support incident as a follow up to your reporting. Incident Number - 111010777335024
January 7th, 2011 4:45pm

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