Lock Smith
I Have external hard drives that I store media on. anyway I made then non share and then I got a virus and had to reinstall Windows. Well I can't access thows Drive. I there any way around the so I can access them again?
May 1st, 2011 1:11pm

Hello, Did you make any BitLocker Drive Encryption or any 3rd party encryption for this external hard drive? How do you cannot access them?Thanks and Regards Scorpio_Milo MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician MCITP: Server & Enterprise Administrator Microsoft Infrastructure Consultant Enterprise Service: Solution Architect Microsoft Storage Team - File Cabinet Blog My Blog Contact me
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May 1st, 2011 7:34pm

Hi, What error message is received when you accessed the external hard drive? Is the drive recognized from Device Manager? How is the hard drive connected? If using USB connection, try another USB port to check the result. If the device cannot be recognized from the computer, I suggest updating the BIOS, chipset and device drivers from the manufacture's site. If the device cannot be accessed with "access denied", I suggest you enable built-in administrator, boot in Safe Mode and take the ownership of the drive. 1.Right-click the drive that you want to take ownership of, and then click Properties. 2.Click the Security tab, click Advanced, and then click the Owner tab. 3.Click Edit. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4.Click the name of the person you want to give ownership to. 5.If you want that person to be the owner of files and subfolders in this folder, select the Replace owner on subcontainers and objects check box. 6.Click OK. If you used the Bitlocker to Go on the drive, you could use Recovery key file to decrypt it. Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
May 4th, 2011 8:00am

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