Lumia 2520 battery indicator issue
Battery indicator  shows me that battery is empty in METRO (even when I am charging it). In desktop it says that "no battery was detected". My device is 3 weeks old. (Nokia Lumia 2520, Windows 8.1 RT)
April 20th, 2014 7:00pm

Pleas see: Need help in fixing a problem?
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April 20th, 2014 7:22pm

did any of the generic fixes on that link help you? i did a restore but kept all personal settings ect with no luck. wonder if you found somthing that solves the no batteries detected issue.
April 20th, 2014 10:52pm

Nothing of that helped. I didnt even kept personal settings during restore. I will probably send the device back. It seems like no problem, but it really pisses me off.
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April 21st, 2014 5:30am

Hi,

I can first help you to check the power condition, please open cmd.exe and run this command:

powercfg -energy

Please post back the output file. You can upload it into Onedrive or similar network location, and share the link here.

To help you better, I suggest you submit a new case on Windows RT forum as they will be more professional on your issue:

This is the Windows RT forum link.
http://answers.microsoft.com/en-us/windows/forum/windows_rt?auth=1

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

April 22nd, 2014 3:34am

outputfile heres the file. Thank you so far for all suggestions. :)
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April 23rd, 2014 12:05pm

Hi,

We need the energy-report.html file under C:\Windows\System32.

May 5th, 2014 10:33pm

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