Hi ,

I'm Facing one issues with one of my client PC Windows 7 64 bit OS and Lync Client 2010 and office 2013 everything working but while doing IM with other the conversation History is not storing in Outlook 

And i taken all work around also while i'm checking with Lync client the View conversation History option is grayed out 

I reinstalled Office and Lync Client also and Added registry Key Communicator and Dword ImAutoArchivingPolicy also.

Please some one help me for solution .

• Edited by Gopi P 21 hours 14 minutes ago

Have you tried to use the Lync 2013 client, which is included in Office 2013?

http://lyncdude.com/2014/05/27/complete-guide-for-troubleshooting-lync-outlook-clients-integration/