Hello All,

We are noticing some inconsistencies in regards to whats being displayed in our Lync Contacts. When diving deeper into this, we noticed some users have modified "Full Name" field in Outlook contacts to names which they please then it replicates onto Lync.

We would like to standardize our Lync contact list using lastname, firstname format but the only options right now I am aware of doing this is making sure users don't have local contacts saved in their Outlook which we have gone ahead and globally disabled feature "Save my Lync contacts in my personal contacts folder on the Exchange server" to ensure up-to-date contact details are collected from the GAL.

Is there anything else the group can recommend, as its creating a bit of a nuisance with non-technical users?

Thanks in advance all!

Hi JayJayTech,

You can run the following command to prevent Lync searches the contact information from Outlook Contact folders.

Set-CsClientPolicy -Identy Global -ExcludedContactFolders "Contact;Contacts;Suggested Contacts,IPM.Contact"

Best regards,

Eric