When using Lync 2011 on Mac OS X, and trying to join online meetings, we would like the default to be launching the meeting within the Lync client. Instead, it automatically loads the web app, even after the plugin is deleted. Can anyone tell me how to set this behavior as the default?

Hi Michael,

Is the meeting URL like this https://meet.domain.com/xxx/xxxxxxx?sl=1  ?

If this is the case, please remove ?sl=1 and retry.

Best regards,

Eric

Eric,

Thank you for the response. Unfortunately, there is no "?sl=1" at the end of the URL. The URL appears as https://meet.domain.com/, then a username and a random string of characters, but no ?sl=1.

Please note, this is on OS X, using Safari as the default browser.

Best,

Mike

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator 23 hours 18 minutes ago

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKMicrosoft contingent staff, Moderator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKMicrosoft contingent staff, Moderator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator Sunday, February 15, 2015 12:28 PM

Hi Michael,

Did you see this page ?

When you click"Join Using Lync for Mac or Communicator for Mac", it will launch the Lync client and join the meeting.

Best regards,

Eric

• Edited by Eric_YangKModerator Sunday, February 15, 2015 12:28 PM

Hi Eric,

I'm seeing that page, but not the link. Mine launches the meeting, requires me to login using company credentials (which I can cache), and then gives me the same page except for the "Sign in if you are from the organzier's company" and "Join using Lync for Mac..." links.

Perhaps there is someway to clear the cache to make this appear again?

Thank you,

Michael

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKModerator Friday, February 27, 2015 3:23 AM
• Unmarked as answer by Michael J McGrath Friday, February 27, 2015 4:06 AM

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKModerator Friday, February 27, 2015 3:23 AM
• Unmarked as answer by Michael J McGrath Friday, February 27, 2015 4:06 AM

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKMicrosoft contingent staff, Moderator Friday, February 27, 2015 3:23 AM
• Unmarked as answer by Michael J McGrath Friday, February 27, 2015 4:06 AM

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKMicrosoft contingent staff, Moderator Friday, February 27, 2015 3:23 AM
• Unmarked as answer by Michael J McGrath Friday, February 27, 2015 4:06 AM

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKModerator 8 hours 27 minutes ago
• Unmarked as answer by Michael J McGrath 7 hours 43 minutes ago

Hi Michael,

In Safari, go to Preferences>Privacy, and choose "remove website data" .

You can try it.

Best regards,

Eric

• Marked as answer by Eric_YangKModerator Friday, February 27, 2015 3:23 AM
• Unmarked as answer by Michael J McGrath Friday, February 27, 2015 4:06 AM

Eric,

That helped! Now I can see the "Join using Lync for Mac..." link, which I can click and then it launches the meeting within the Lync client.

Not to further complicate things, but is there any way to set that behavior as default, so that my users don't have to click that link and close the window every time they join a meeting? I'll be experimenting on my end to try and achieve this, but if you have any advice, that would be great.

Thank you,

Michael 

Eric,

I'm sorry, but I cannot mark this as answered yet, because although you did assist me in getting Lync to prompt for the link, I still am having trouble getting meetings to launch in the client to be the default behavior. I have another Mac OS X system that is performing this way and I am trying to mimic it's behavior. Perhaps there are some preference files or config information I can transfer from the working system?

Thank you,

Michael

This is not a Lync setting problem, but a Lync setup/software issue. You will need to install the plugin in your OS builds unless you can centrally mange this somehow. I am unfamiliar with Mac OSx and how this could be done. 

Andrew,

I'm aware that it is not a Lync setting issue. I'm looking for the proper setup procedure/configuration to allow this behavior to happen: when a user clicks on a Lync meeting, the meeting is launched in their client, and not the web app. I've managed to get close to this with one system - the web client still attempts to load a web page, but then redirects to the Lync client. This was achieved by removing the plugins and updating the Lync client. However I am still struggling with Lync clients that are already updated/configured.

I haven't nailed down how this is achieved during the setup process and is wondering if anyone familiar with OS X else has dealt with this and found a solution.

Thank you,

Michael