Lync 2013 Android Addressbook two questions

Hi everyone. Have 2 issues with Lync Mobile:

1. In Lync 2013 on Android AB searches only users that exist in Exchange (GAL). Other users that using different mail server cannot be searched.

2. Users that still be searched (or users that exist in contact list) doesnt have all phone numbers in their contact cards.

Sometimes they have mobile only, sometimes - workphone only, sometimes - both.

On desktop client all work fine. Lync server has the last CU installed... 5.0.8308.887

July 30th, 2015 8:42am

Hi,

If you use any other Mail Server (except Exchange), from Lync side, you can't search the GAL for that mail Server.

Please make sure the number enter or normalize to the E.164 format, if not, normalize it and then test again.

Best Regards,
Eason Huang

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July 31st, 2015 2:18am

I dont need to search GAL, I want to search Lync AB for all Lync-enabled users...

Phones are all normalized. Desktop clients can correctly search and display phones.
July 31st, 2015 9:59am

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