(Also I had to put this post under "Lync 2010 and OCS" because Lync 2013 was not an option.)
- Edited by McArthur5 Friday, May 23, 2014 3:05 PM
Lync 2013 Will Not Pick Up My Audio Device
I have an Alienware M17x R4 (i7) running windows 7. My company just recently upgraded to the Lync 2013 client and now I cannot join video conferences because Lync can't detect any audio device. I have removed and updated all my drivers (Sound Blaster Recon3Di)
but still cannot get it to work. I have looked through the forums and tried everything but have not found a solution. Any ideas?
(Also I had to put this post under "Lync 2010 and OCS" because Lync 2013 was not an option.)
(Also I had to put this post under "Lync 2010 and OCS" because Lync 2013 was not an option.)
May 23rd, 2014 6:03pm
This is a fairly well documented issue with Lync 2013 on some devices. There is a driver conflict in most cases that prevents Lync from detecting the sound or vide device. try uninstalling
the WIUSB and WIUSB host controller, and then restart Lync.
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May 26th, 2014 9:49pm
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