Hello--
I have two issues. I am currently using an Office 2007 computer and have the Microsoft365, but have the software installed on my computer.
The first issue: I would like to know how to keep the Lync message box to appear for more than a few seconds, if I don't respond to the message immediately. I have tried to change the settings for this, but it will not allow me to.
I know that the message is sent to email, but I have individuals at my organization that do not check their email periodically, so an important message might be missed.
The second issue: I am receiving blank "missed conversations" from individuals. Meaning, there is no content in some of the emails that being sent out from Lync.
I guess that I am also having another issue: Some of the conversations are not showing up on the Lync software. I click on the message icon, and some of the messages are not there.
How do I go about correcting all three issues?
Thank you,
Eric