- Lync Server 2010
- Lync client 2010
- Outlook 2010
- Exchange 2010
I have one customer who says that Lync conversations have always appeared in her Conversation History at least a week after the conversation happened. I verified that the last 9 days of Lync conversations are not in her mailbox (same in OWA and Outlook), but it will take a few days of observation to confirm that old conversations are eventually saved.
She uses two separate computers, and the same thing happens on both.
I confirmed that she does not have any filters applied to her Conversation History folder in Outlook.
While I was looking at her computer, one Lync conversation said "This conversation is saved...", but it wasn't in Outlook or OWA. I searched her entire mailbox, and it wasn't there. So where did it go?
Ctrl-S does the same thing. Lync says it saved the conversation, but it's not in the Conversation History folder in Outlook or OWA.
Does anyone have any ideas what would cause