Running Windows 7 and Office 2013.  Lync tries to start, but I get an error saying it has stopped working and it never works.

Here is a copy of the event log for this error:

I've disabled Bluetooth in Device Manager and all the services related to it as well.  I've also repaired MS Office 2013 and neither fixed the issue.

Any idea what may be wrong with it?

Thanks,

Joe

Faulting application name: lync.exe, version: 15.0.4551.1007, time stamp: 0x52714cba

Faulting module name: MSVCR80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b4dd

Exception code: 0xc0000005

Fault offset: 0x000000000001e3f0

Faulting process id: 0x1828

Faulting application start time: 0x01cf10bbfbac8b2c

Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe

Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll

Report Id: 3a87e624-7caf-11e3-b7e8-848f69a9cbb4

More details on the event log

Hi,

Did the issue happen only for one computer or for multiple computers?

Please repair Office 2013 in Control Panel, restart computer and have a test.

Here are several similar cases may help you:

http://social.technet.microsoft.com/Forums/office/en-US/c441b0d1-a043-48d3-9aa9-42735e00810b/lync-2013-event-id-1000?forum=officeitpro

http://ironcovesolutions.com/blog/lync-2013-stopped-working/

http://social.technet.microsoft.com/Forums/lync/en-US/606bf6ff-a911-4685-ad93-20db476c21a0/lync-2013-crashing-after-windows-updates?forum=ocsclients

Best Regards,

Eason Huang