After the last round of patches, I keep having problems with Access crashing. It is Office 2003 SP3. Below is the last crash from the event log. I am running a Dell Latitude E6410 with 4gm RAM. Faulting application name: MSACCESS.EXE, version: 11.0.8321.0, time stamp: 0x4b4f9cfd Faulting module name: riched20.dll, version: 5.50.99.2050, time stamp: 0x4651ee69 Exception code: 0xc0000005 Fault offset: 0x00019b45 Faulting process id: 0x1414 Faulting application start time: 0x01cb52c3cee918f5 Faulting application path: C:\Program Files\Microsoft Office\OFFICE11\MSACCESS.EXE Faulting module path: C:\Program Files\Common Files\Microsoft Shared\office11\riched20.dll Report Id: a181c6b1-bebb-11df-9bb9-f07bcbaa017e

Hi, This is an Office issue, so this inquiry would best be posted to Microsoft Windows Office forum: Office IT Pro General Discussions Forum The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding. Hope it helps. Regards, Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

There was simillar issue with Outlook - problem also in riched20.dll. As solution there was renaming riched20.dll and repair Office 2003 installation.

Thanks, I did.

So it did not help?

Sorry, my replyt was to moving the post. But I did rename the dll and perform the repair. No change. It is not just Access, but Word will also crash.

Yes, this is a shared library... I hope that someone will help you in a different post... Just, would you try to find on your system drive this file (maybe it is also in different location) and check it's version? (in properties) It should be (according one forum) 5.30.23.1221 - Windows XP SP2 (this one is present in the uSP 2.1a) 5.30.23.1226 - Windows XP SP2 KB896430 5.40.11.2212 - Office XP SP3 5.50.99.2012 - Office 2003 KB900459 (also in SP3) If the version will be lower, try to replace the file with higher file version. M.