So I got the new windows 8 on my brand new Dell Inspiron i3137-3751sLV Touch Screen Notebook. I was connected to a wired internet connection and I turned my wifi off after I got windows 8.1. Afterwards I shut it down. 2 days later, i open up my computer to try and connect and the WiFi switch was greyed out and I couldn't access it. I reformatted my computer to it's original files and lost everything. But now the switch is gone. It only says "WiFi (Off)." At this point Ive called Dell tech support and they couldn't do anything. Please help me!

after upgrading to Windows 8.1. Did you make sure that the Wifi Adapter is enabled ?

You may also need to apply driver updates.

Go to Device management , right click on the network adapter and update the d

Hi

If you cant turn on wifi and light indicator not on, I suggest bring it to dell service center

• Edited by britishdhez 4 hours 5 minutes ago

Hi

If you cant turn on wifi and light indicator not on, I suggest bring it to dell service center

• Edited by britishdhez Wednesday, January 15, 2014 7:42 AM

Hi,

What did you mean that reformatt computer to it's original files? is it revert Windows 8.1 to Windows 8?

Did youinstalled all the dirver of Wireless adapter?

It's reverted to windows 8 and there's no wifi switch. Someone from dell uninstalled my driver and reinstalled it but that didnt work. (He did this after it was reformatted back to windows 8)

• Edited by TDakota 19 hours 54 minutes ago

It's reverted to windows 8 and there's no wifi switch. Someone from dell uninstalled my driver and reinstalled it but that didnt work.

Well I already had someone from dell work on it. They did the whole control your computer thing. That didnt work either. They even uninstalled and reinstalled a new driver. (This was all after I reformatted it to windows 8 again.)

Hi,

I still thought this is driver problem until now. I made a search at Dell official site, the link below display the driver of your computer, I noticed a driver called "Dell Airplane Mode Switch Driver", did you installed it for test.

http://www.dell.com/support/drivers/in/en/indhs1/Product/inspiron-11-3137

Please access to the link above and download the network driver for test.