We have normal PC's set up at meeting rooms. We have some rooms with Microsoft Roundtable, and some with simpler setup like webcams.
The main problem is that this setup creates a lot of support requests.
People coming to meeting rooms encountering problems with
- Equipment like camera not configured correctly for the currently logged in user
- Camera not detected, equipment maybe not powered in
- Wrong microphone or speakers set as default in Lync client
Is there some kind of:
- Enforce equipment setup?
- Easily test equipment and give warnings if some equipment defined as a policy for a PC is not present/detected?
I see now that we have so much problems with users having problems that we might have to re-think our current meetingroom solutions.