Hi, I'm attempting to get Movie Maker to start on a 64 bit notebook which I believe has the correct specs and has latest video card drivers and direct X10 or 11, can't remember. How can I further troubleshoot this?Bill

Do you get any error message? Would you also check application event log?

Hi, Did you get any error message or error code when the issue happen?If yes, please provide more details for further troubleshoot. Thanks for you understanding. Regards.Spencer TechNet Community Support

No Error Code, just the Message: Sorry, Movie Maker can't start etcBill

Hi, If you have an Intel processor running Windows 7, then you most likely have the Intel graphics wrapper, regardless of your graphics/video card.. If you see 'Intel graphics..' under the 'Display adapter' section in your COntrol panel, then this Data_DumitruHirt's solution from http://communities.intel.com/message/168050#168050Spencer TechNet Community Support

When I try to update to that driver, I'm told Windows has determined that the driver software for your device is up to date.Bill

Sorry, Movie Maker can't start etc Hi, Please provide full error message for further troubleshoot. Thanks for you understanding.Spencer TechNet Community Support

Sorry, Movie Maker can't start. Make sure your computer meets the minimum system requirements before trying to start Movie Maker again, ant then try to update the driver for your video card if Movie Maker still does not start Then 2 links followBill

Further to my last there are no error messages in the error logsBill

Hi, Have you checked that your PC meets the minimum system requirements here: http://explore.live.com/windows-live-essentials-system-requirements ? Older graphics cards will often not support some of the newer technologies, even if if they have the latest drivers. Is this your issue? Also, You may need to install DirectX 9.0c runtime components if you are running Windows 7. This will add some components necessary for programs that use older versions of DirectX, which includes Windows Live 2011 Photo Gallery and Movie Maker. Download the full installer here: http://go.microsoft.com/fwlink/?linkid=56511&clcid=0x409Spencer TechNet Community Support

The PC meets minimum requirements. The graphics card is an Nvidia NVS 4200M, the machine is only about 1 year old. I have installed the DirectX 9 runtime components and restarted, by the way the machine has DirectX 11 installed. Still the same error Bill

Hi, Have you tried to use the latest version of Windows Movie Maker 2012. It can be downloaded at http://explore.live.com/windows-live-essentials-movie-maker-get-startedSpencer TechNet Community Support

Yes, it's the latest version, I re-downloaded the installer and it tells me I have the latest also.Bill

Hi , Could you please check if there is any error in System/Application log. Maybe it might give some clues. Thanks. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

There are no errors on either the Application Log or the System Log.Bill