Multiple Problems
Although the most recent beta installed correctly (as upgrade) on two computers on a Gateway quad core desktop when I boot up after most programs have loaded windows explorer immediately crashes so I have no startup menu or any other features of explorer. On device manager it shows that ipmi interface and pci serial port are not working properly, but the trouble shooter is unable to load updated drivers. If I use the troubleshooter I am given a link to intel for a driver but if I click the link I receive a message that it is a bad link. Any suggestions on where to start.
January 12th, 2009 2:26am

Tried a clean installation instead of an upgrade yet?
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January 12th, 2009 2:29am

It seems to work fine if I clean install in a separate partition. The last time I booted windows explorer did not crash, but a number of programs will not start, such as Firefox and Outlook. I click on them and nothing happens.
January 12th, 2009 5:06am

I did not see any mention of installing the programs after booting into Windows 7 so I have to ask if you installed the programs from Windows 7 after the clean install? orare you trying to run them from the other partition when they were installed in your other operating system.
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January 12th, 2009 5:14am

I dis not reinstall the programs on the clean install in the new partition, but I have also done an upgrade on my original partition which is where I am having the problems.
January 12th, 2009 3:20pm

Sorry I did not follow the details from your prior post.If I am understanding what is going on, you tried an upgrade install which is causing Windows Explorer to crash so you cannot run Firefox and Outlook from that install. Subsequently you did a clean install to a new partition and since the programs are not installed obviously they wont run. You are now booting from thesemi-broken upgradeinstall and trying to get you applications to work.You have 2 courses of action you can take:1. Install the Firefox and Outlook on the new clean install and more than likely they will work.2. Troubleshoot all of the issues that are causing yourupgrade install to behave funny. Look in Add Remove Programs to make sure your applications are there after the upgrade, look at the event viewer for entries with warnings or errors, post messages in the hardware forum regarding your missing device drivers, make sureyou do not have anapplication compatability problem with an antivirus package or something of that sort, etc.
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January 12th, 2009 4:30pm

Thank you. The problem was Norton. I used the Norton uninstall tool and all the programs now seem to work. I still have some minor hardware issues which I will deal with in the hardware forum, if needed.
January 12th, 2009 8:08pm

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