For last couple of months I have been facing multiple crashes every day. Looking for help diagnose it. The memory dump file is 797 MB. Is there an option wherein I can make any sense out of it under guidance from community here- or should i simply try a clean install of win 8.1

• Edited by grensmoothie Monday, February 16, 2015 2:59 AM

 We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask

Hi grensmoothie,

Any update here?

You may follow the guide posted by Team Zigzag (http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/warning-disabling-the-new-windows-update-ui-may/dc846517-eca0-4960-b0ff-1eb7227223f5),

For BSOD related issue, we do need the dump file to give a proper suggestion.

Besides, if you would like to debug the dump file by yourself, you may follow the WIKI article below:

Windows Bugcheck Analysis

Best regards