Whenever I open my internet browser and the homepage is microsoft.com it say there is network problem but when I change the web address into yahoo.com or google.com it display the page. another thing i am using microsoft security essential as my anti-virus but unfortunately it doesn't update. it says that there is internet connection problem.1 person needs an answerI do too

Hello Whillie,This can be caused by a spyware. I suggest that you try the below methods to fix this issue.Method 1:Ping Microsoft websites and check the results.a. Click on Start select Run and type cmd in the Run dialog box.b. At the command prompt typepingwww.microsoft.comNote: There is a space after ping.Please post back the results.Method 2:Reset the Internet Explorer settings.To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:a. Exit all programs, including Internet Explorer (if it is running).b. Click Start, type the following command in the Start Search box, and then press ENTER: inetcpl.cpl The Internet Options dialog box appears.c. Click the Advanced tab.d. Under Reset Internet Explorer settings, click Reset. Then click Reset again.e. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.f. Start Internet Explorer again.Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.Method 3:You can refer the below link that will give you information on ‘How to reset host files’:http://support.microsoft.com/kb/972034You can run the fix it that will automatically do it.Thanks,Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.

This is almost always due to malware. I strongly recommend you download and run a specific tool that scans for an otherwise almost undetectable infection known as the TDSS or Alureon root kit. I have found that to be the most common recent cause of inability to access MS, though not the only possible one. Most antivirus programs including Microsoft Security Essentials (which is good overall) generally do not detect this and, if detected, cannot remove it.It would also be advisable to download and run Malwarebyteshttp://malwarebytes.org/How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?http://support.kaspersky.com/viruses/solutions?qid=208280684 "Whillie" wrote in message news:Email removed for privacy...Whenever I open my internet browser and the homepage is microsoft.com it say there is network problem but when I change the web address into yahoo.com or google.com it display the page. another thing i am using microsoft security essential as my anti-virus but unfortunately it doesn't update. it says that there is internet connection problem.