My laptop keeps on rebooting itself after a blue screen comes on
My laptop is a COMPAQ, everytime I turn it on it goes from COMPAQ's logo to a screen that says:"We apologize for yhr incovenience, but Windows did not start sucessfully. A recent hardware or software change might have caused this." It goes on and then it saysSafe ModeSafe Mode with NetworkingSafe Nide wurh Command PromptLas known good configurationStart windows normally It doesn't matter which one I choose, it goes to a blue screen and tell me that. A problem has been dectd and Wondows has been shut down to prevent damage. Then it turns off and reboots itself over and over and over again. Can someone please help me?1 person needs an answerI do too
October 8th, 2010 1:14pm

Sounds like a hardware failure, how you proceed depends whether you have an actual winxp cd or only a recovery cd.Does your Compaq feature any test utilities that can be accessed when you initially boot, perhaps by keying a certain key combination? The Compaq web site, for your specific model would tell you.
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October 9th, 2010 8:54am

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