Need help analizing .dmp file
I am running windows 7 64 bit Problem: Blue screen Ive ran about every basic test that windows has to offer but feel free to point me in the right direction. Computer specs: intel core i7 920 @ 2.67ghz nvidia geforce gts 240 8 gb ram Link to my zipped .dmp file http://cid-2c3cba7898996275.office.live.com/self.aspx/Dump%20files/112810-14679-01.zip
November 28th, 2010 6:50am

the link doesn't work. Change the sharing permissions so that everyone can see the dumps."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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November 28th, 2010 8:41am

sorry kinda new, but it says permissions is set to everyone (public) try this http://cid-2c3cba7898996275.office.live.com/self.aspx/Dump%20files/112810-14679-01.zip
November 28th, 2010 9:11am

The minidump files show a WHEA_UNCORRECTABLE_ERROR (124) error. It is interesting that the process that crashed in both crashes was the McSvHost.exe which is a McAfee process. That may indicate a problem with McAfee so you could try uninstalling McAfee and see if the error resolves. You may also want to look at a BIOS update as the latest BIOS revision for the XPS Desktop 435T/9000 is A16 (you are presently at A15). A16 has an Intel microcode update which may help: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R271261&SystemID=STUDIOXPS435T&servicetag=&os=WV64&osl=en&deviceid=19995&devlib=0&typecnt=0&vercnt=6&catid=-1&impid=-1&formatcnt=0&libid=1&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=400343
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November 28th, 2010 2:11pm

Thanks for your help, yea McAfee started acting up after the blue screens-uninstalled and i think that fixed it still gonna update my bios tho :P
November 28th, 2010 2:27pm

You have an fatal hardware error: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR This bug check indicates that a fatal hardware error has occurred. http://msdn.microsoft.com/en-us/library/ff557321%28VS.85%29.aspx Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 11/28/2010 12:04:44 Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ fffffa80093790a8 Section @ fffffa8009379180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Micro-Architectural Error Flags : 0x00 CPU Version : 0x00000000000106a5 Processor ID : 0x0000000000000000 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ fffffa80093790f0 Section @ fffffa8009379240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000000 CPU Id : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ fffffa8009379240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ fffffa8009379138 Section @ fffffa80093792c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : Internal timer (Proc 0 Bank 5) Please make a BIOS Update (A16): BiosVendor = DELL INC. BiosVersion = A15 BiosReleaseDate = 02/04/2010 SystemManufacturer = DELL Inc. SystemProductName = Studio XPS 435T/9000 Also try to disable the TurboBoost of your Intel i7 920 @ 2.67GHz. André "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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November 28th, 2010 2:28pm

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