Need help analizing .dmp file
I am running windows 7 64 bit
Problem: Blue screen
Ive ran about every basic test that windows has to offer but feel free to point me in the right direction.
Computer specs:
intel core i7 920 @ 2.67ghz
nvidia geforce gts 240
8 gb ram
Link to my zipped .dmp file
http://cid-2c3cba7898996275.office.live.com/self.aspx/Dump%20files/112810-14679-01.zip
November 28th, 2010 6:50am
the link doesn't work. Change the sharing permissions so that everyone can see the dumps."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
November 28th, 2010 8:41am
sorry kinda new, but it says permissions is set to everyone (public)
try this
http://cid-2c3cba7898996275.office.live.com/self.aspx/Dump%20files/112810-14679-01.zip
November 28th, 2010 9:11am
The minidump files show a
WHEA_UNCORRECTABLE_ERROR (124) error.
It is interesting that the process that crashed in both crashes was the McSvHost.exe which is a McAfee process.
That may indicate a problem with McAfee so you could try uninstalling McAfee and see if the error resolves.
You may also want to look at a BIOS update as the latest BIOS revision for the XPS Desktop 435T/9000 is A16 (you are presently at A15).
A16 has an Intel microcode update which may help:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R271261&SystemID=STUDIOXPS435T&servicetag=&os=WV64&osl=en&deviceid=19995&devlib=0&typecnt=0&vercnt=6&catid=-1&impid=-1&formatcnt=0&libid=1&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=400343
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November 28th, 2010 2:11pm
Thanks for your help, yea McAfee started acting up after the blue screens-uninstalled and i think that fixed it
still gonna update my bios tho :P
November 28th, 2010 2:27pm
You have an fatal hardware error:
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR
This bug check indicates that a fatal hardware error has occurred.
http://msdn.microsoft.com/en-us/library/ff557321%28VS.85%29.aspx
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 11/28/2010 12:04:44
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa80093790a8
Section @ fffffa8009379180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000106a5
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa80093790f0
Section @ fffffa8009379240
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ fffffa8009379240
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8009379138
Section @ fffffa80093792c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : Internal timer (Proc 0 Bank 5)
Please make a BIOS Update (A16):
BiosVendor = DELL INC.
BiosVersion = A15
BiosReleaseDate = 02/04/2010
SystemManufacturer = DELL Inc.
SystemProductName = Studio XPS 435T/9000
Also try to disable the TurboBoost of your Intel i7 920 @ 2.67GHz.
André
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
November 28th, 2010 2:28pm