Network Printer
This problem arose a few months ago after months of no printing problems.
My HP 1320tn network printer shows up as off line every time i reboot the computer.
I have to remove the printer from the devices and printers file and reinstall the printer and all works fine until the next time I reboot.
Procedures I have attempted:
After removing from the Devices in Printers file, in Admin Tools/Print Management I have deleted the printer and the printer driver.
I have downloaded the driver HP designates for W7 and have reinstalled the printer.
After adding the printer back it shows up in the Device and Printers file as an HP Universal Printing PCL 5.
Do you know of any solution that will solve this issue.
Thanks.
February 24th, 2011 3:05pm
When you download the driver? where are you storing it? on the server or locally on your machine?
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February 25th, 2011 10:09am
Locally on the C: drive
thanks
February 25th, 2011 12:29pm
Hi,
Please download the printer driver form HP website:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=410627&lang=en&cc=us&prodTypeId=18972&prodSeriesId=410622&taskId=135
And this article of how to select correct driver of HP PCL 5 may helpful to you:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&prodSeriesId=503548&prodTypeId=18972&objectID=c00751649
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does
not guarantee the accuracy of this information.
Regards,
Leo
Huang
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February 25th, 2011 9:44pm