I bought a new Laptop 2 week ago. It works well, but internet connection ist very slow. I use cable internet speed 25Mbit/s, normal with my old Laptop (Window xp) I can DL with speeds ca.1 Mbit/s but with this new ca. 15 kbit/s (same file). too much different!!! I tried to find solutions. But I do not dare to try so much,because I am not good with IT. If anyone know, how to troubleshoot this problem, please tell me . Thanks

Hi, After checking this issue, please kindly try the following: 1. Run the following commands one by one in an elevated command prompt in Windows 7: netsh interface tcp set global rss=disabled netsh interface tcp set global autotuninglevel=disabled netsh int ip set global taskoffload=disabled 2. Update your network driver. 3. In addition, please boot the Windows 7 computer to Clean Boot environment and check the speed. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Hope it helps. Alex Zhao Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I found a solution. thanks you very much for the advice .It successfully (Nr.3) the Problem caused by some software. So i disable it. ^-^