Remember - This is a public forum so never post private information such as email or phone numbers! Ideas:The program only display a word of 2 in the whole thing, the rest is a bunch of squares.... [] [] [] [] Microsoft [] [] [] it looks like that, but they are boxed in. Like the thing is using the wrong coding to read it. XP SP3 Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem