Greetings,

For work we are trying to create inhouse software training using lync meetings.

We are able to share a screen or present an application but for some reason the audio is completely disabled.  Even the Check Call Quality is disabled. No one is able to hear the presenter.

I'm wondering if anyone has a fix for this or a way to verify the why's of the behavior

when you were deploying your onsite lync server topology, did you enable video and audio conferencing ? if not 

it wont support your online meeting  audio and video request ?. 

Bulent,

We don't have the lync server. I believe it should all be on the cloud with Office 365.

Hi Gerard,

The forum you posted is for Lync Server On Premise only. The issue is more related to Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.

http://community.office365.com/en-us/f/166.aspx

Best regards,

Eric

Hi Gerard,

The forum you posted is for Lync Server On Premise only. The issue is more related to Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.

http://community.office365.com/en-us/f/166.aspx

Best regards,

Eric

• Marked as answer by Eric_YangKModerator 23 hours 27 minutes ago

Hi Gerard,

The forum you posted is for Lync Server On Premise only. The issue is more related to Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.

http://community.office365.com/en-us/f/166.aspx

Best regards,

Eric

• Marked as answer by Eric_YangKModerator Sunday, March 08, 2015 7:50 AM