I have set up a new profile on a laptop for a user on Windows 7 Pro on a Windows 2003 domain. There is home directory folder redirection thrugh group policy. The user cannot access their home directory. I have checked all permissions. There is no access to the \\servername\users share from this notebook, even when logged on as the domain administrator. If I disable the offline files in the sync center, I can then access the folder on the network with no issues. It seems that there is something wrong with the offline files. I have tried the Netcache/Formatdatabase registry key, and the csc/resetdatabase registry key with no joy. How can I reset the offline file settings or fix the problem?

Hi, To reinitialize the cache of offline files in Windows 7, you should navigate to the following path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC Please refer to the following steps: Note: please backup your registry before preforming this action. 1. Click Start, type regedit in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 2. Locate the following registry subkey, and then right-click it: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC 3. Point to New, and then click Key. 4. Type Parameters in the box. 5. Right-click Parameters, point to New, and then click DWORD (32-bit)Value. 6. Type FormatDatabase, and then press ENTER. 7. Right-click FormatDatabase, and then click Modify. 8. In the Value data box, type 1, and then click OK. 9. Exit Registry Editor, and then restart the computer. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.