When I send the following message from one ISP site we use to Verizon.net, I get this(Only showing affected words): …Interesting –…live –…I’… When I send the same message to another ISP we have our website, I get the correct message as follows:Interesting –… live… – I’m… The dashes and the apostrophe is being replaced by the symbols Using Outlook Express 6 Have checked ” Always use default encoding for all incoming messages” Only happens on this computer using XP Home SP3 Two other computers, one on Windows 7 and one on XP Pro SP are fine 1 person got this answerI do too