The blue opening screen comes up and that's it. I have gotten an error message a few times saying that 'another instance of Outlook Express' is running'. ????? I've logged off windows as it instructed, have rebooted and restarted numerous times and nothing.Getting desperate. I don't even care if I can use the program again. I just want to get into it and get all the saved messages that I have in folders. I do have those backed up on Mozy online. Can anyone help with any of this? thanks, Kris 1 person needs an answerI do too

Are you sure it was updates? Which ones? Have you tried removing them and rebooting? Do that first and see if OE will open. If not, start here.When OE crashes or won't starthttp://www.insideoe.com/problems/errors.htm#crash Bruce Hagen ~ MS-MVP [Mail]