PC crashing when gaming, BSOD
My pc has been having some problems lately, only when gaming.
my setup:
Windows 7 Professional (x64) Service Pack 1 (build 7601)
2.80 gigahertz AMD Phenom II X3 7206GB RAM (3x2GB)
NVIDIA GeForce GTX 460
2 x Novita 22.1" 2202WHD Dual Monitors
previously I had a NVIDIA GeForce GTX260, however it started having issues with over heating while gaming so I replaced it.
now, however I have started getting a different crash, where after about half an hour of gaming (even quite low requirements games) i get blue screen and my pc restarts
I'm pretty sure all my drivers are up to date, any help would be much appreciated.
April 25th, 2012 8:13am
Without minidump file we could harly help you. Would you upload minidum file to SkyDrive or similar cloud repository?
Regards
Milos
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April 25th, 2012 8:16am
sure, a quick how-to would be great. I use dropbox normally if thats ok for you, or i can set up a sky drive. How can i get my minidump to you?
April 25th, 2012 8:36am
sorry if i didn't make it clear, but where do i find my minidump also?
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April 25th, 2012 10:23am
Sorry, here is where you can get it (example)
C:\Windows\Minidump\022710-26223-01.dmp
http://www.nirsoft.net/utils/blue_screen_view.html
However, you may find using WinDbg of the Debugging Tools for Windows gives you more complete information.
You can download the Debugging Tools for Windows from the following link:
http://www.microsoft.com/whdc/devtools/debugging/default.mspx
There is a tutorial in the following link on setting up WinDbg, such as setting the symbol path and utilizing the !analyze -v command:
http://www.sevenforums.com/crash-lockup-debug-how/26584-2-intermediate-configuring-debugging-tools.html
Regards
Milos
April 25th, 2012 1:27pm
here are 3 minidump files in a .zip, on my skydrive
https://skydrive.live.com/redir.aspx?cid=32bad2c2b376d9d1&resid=32BAD2C2B376D9D1!132&parid=32BAD2C2B376D9D1!116&authkey=!AGT-ZGe_ac8YtXc
is that what you needed?
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April 25th, 2012 3:18pm
nvlddmkm.sys UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f
This points to NVIDIA. If you really have the latest video driver, then there may be problem with hardware (overheating, faulting*)). Nevetheless give try to reinstalling the NVIDIA driver here:
http://www.nvidia.com/object/win7-winvista-64bit-296.10-whql-driver.html
Do some basic test:
1. Memory - memtest
2. Harddisk - diagnostic tool depends on the disk vendor
3. Check consistency with
sfc /scannow
4. Run the removal tool
http://support.microsoft.com/kb/890830/en-us
If you do not manage to find the root of problem, give a try to NVIDIA community. Chances are that this is NVIDIA specific problem
Regards
Milos
*) It need not be intentional. Slightly larger voltage would result in current increase and the same is valid for heat generation. Output power of power supply should be larger than 450W from which the card takes up to 160W under normal conditions.
April 25th, 2012 7:49pm
Furthermore, for BSOD problem, you can also contact
Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.
Microsoft Customer Support Service (CSS)
Regards,
Leo
HuangLeo Huang
TechNet Community Support
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April 26th, 2012 2:12am