Hi all,Thank you in advance for your replies. I have several clients that do not have win7 and I love the psr feature in win7. My question is what is the legality of sending the psr.exe to the client in order to run and record their problems?During the Win7 launch event, the presenter mentioned sending the application to those that you are helping, but I do notwant the business, that I work for, to get sued over this application. Can anyone provide any documentation that permits sending psr.exe to a client?Thank you,Cgman

Free download: Problem Steps Recorder Supported Operating Systems: Windows Server 2003; Windows Server 2008; Windows Vista; Windows XPCarey Frisch

Thank you for the link to the video, but I still could not find a definitive answer regarding the legal use of psr.exe, when sending to a client. Any other ideas? Thanks, Cgman