I'm getting this window pop-up?C:\windows\system32\verdsid.exe16bit MS-Dos Subsystem.The NTVDM CPU has encountered illegal instruction.CS:0559 IP:0232 OP:63 0069 00 65 choose 'close' to terminate the application.

Original Title: illegal instruction message__I'm getting this window pop-up?C:\windows\system32\verdsid.exe16bit MS-Dos Subsystem.The NTVDM CPU has encountered illegal instruction.CS:0559 IP:0232 OP:63 0069 00 65 choose 'close' to terminate the application.

Hi madminis,When exactly do you get this pop-up error message? Is it while running any particular application?If you are getting this error message at startup, you may may configure the computer in clean boot and check if the issue persists. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/310353Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353If you are getting the error while running any MS-DOS-based application, you may follow this link.Troubleshooting MS-DOS-based programs in Windows XPHope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.

Do you mean the message looks similar to this:c:\windows\system32\verclsid.exeAfter you get through trying the clean boot and other methods...Please provide additional information about your system:When do you see this message?What is your system make and model?What kind of video system do you have?Do you have any HP peripherals installed?Do you have an NVIDIA card installed?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Fill in the blank: My system was working fine until: ____________________________________________.Tell us the details of your system so there will not be any questions about what you are running there:Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!